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POSITION PURPOSE

The Director will identify, recruit, and mentor students who seek undergraduate and post-baccalaureate national and international grants, scholarships, and fellowships. The Director will also be responsible for organizing and coordinating the annual Whitman Undergraduate Conference.

PRINCIPAL ACCOUNTABILITIES

- The Director will act as a liaison to national foundations, establish and maintain a strong working relationship with directors of scholarship programs, attend national conferences as appropriate, and be a member of the National Association of Fellowship Advisers.

- The Director will work with faculty members in all disciplines, the Development Office, the Career Center, the Registrar, and the Director of Alumni Relations and be responsible for communicating grant, scholarship, and fellowship information to students and faculty.

- The Director will inform and advise student cohorts and individual students about fellowship, scholarship and grant opportunities; collaborate with faculty and staff in identifying potential fellowship, scholarship and grant applicants; design and conduct information sessions and workshops about major fellowships, scholarships and grants; work closely with individual candidates in their preparation of applications; organize and chair internal nomination committees for fellowships, scholarships and grants; and, in coordination with the administrative assistant, prepare and deliver final application materials.

-The Director will assist students and alumni in applying for grants, scholarships, and fellowships to support graduate and professional study.

- As a member of the SEC, the Director will collaborate on and otherwise contribute to various office initiatives to provide mentoring and career coaching

- The Director will work with selected faculty and staff to coordinate the events of the annual Whitman Undergraduate Conference including, but not limited to, management of the application process, approval of conference proposals, organization of presenter panels and sessions, coordination of publicity and the conference program, and oversight of overall logistics involved in presenting the conference.

Cornell University, unique among peers, is the federal land-grant institution of New York State, a private endowed university, and a member of the Ivy League. The Office of Global Learning (OGL) is part of the Office of the Vice Provost for International Affairs (OVPIA). As such, we share the mission of developing and supporting global learning activities across the Cornell University community—in Ithaca, New York City, and the world. As a comprehensive international education unit, our office helps Cornellians from around the world grow as global learners. Our team coordinates education abroad experiences for Cornell students, advises international students and scholars on federal immigration and labor regulations, supports the engagement and success of international students and scholars into the Cornell community, and promotes cross-cultural competency on campus and beyond.

WHAT YOU WILL DO:
As the Short-Term and Experiential Program Manager for the Office of Global Learning, you will work with faculty members and senior staff to develop and implement accessible, safe, fiscally sound, and meaningful short-term education abroad programs for undergraduate and graduate students. In this new position you will report to the Senior Associate Director of Education Abroad and will support the expansion of policy and processes to guide and enhance short-term programming at Cornell. You will lead on program development and administration as well as enrollment management and advising. Your specific responsibilities will include:

• Formalize a program proposal and review process, project management timelines, and implementation guidelines.
• Advise faculty on the proposal process and support the creation and implementation of their program itinerary, vendor contracts, and budget. Manage multiple programs simultaneously.
• Develop and implement program-specific marketing and recruitment strategies in collaboration with faculty and the communication and marketing teams.
• Advise students on program options, manage enrollment, support pre-departure orientations, and oversee program assessment and student evaluations.
• Review program activities for compliance with university academic, financial, and health and safety policies. Implement training of program leaders and collaborate on student incident response.
• Support the development and implementation of experiential programming based at Cornell’s Global Hubs, helping to connect students with local alumni, in-country networks, and co-curricular opportunities.

WHAT WE NEED:
We are looking for a candidate who is proactive and entrepreneurial that will work effectively across students, faculty, and colleagues abroad. You need to be skilled at balancing ideation with implementation, driving projects, and managing resources. You will also have:
• Bachelor’s degree and at least three years of relevant experience in higher education or similar, or an equivalent combination of education and experience.
• Experience living, studying, or working abroad.

WE WOULD PREFER YOU HAVE:
• Masters in Higher Education, International Education, Business or similar.
• Three or more years in a study abroad administrative role or similar.
• Experience working with faculty and specifically with advising faculty on program development. Experience working abroad.
• Experience supporting the development of globally focused college-level curriculum.

As the locus for one of the University’s strategic plan foundations, Penn State Global Programs is an area of growth and opportunity for those seeking a career in the field of international education. Global Programs is committed to fostering diversity and inclusion for all employees and students; we value individuals of all perspectives and backgrounds in our collaborative, respectful, and globally engaged environment.

The Education Abroad office (EA) within Global Programs is accepting applications for an assistant director for Customized Programs. The assistant director plays a vital role in the leadership team of Education Abroad. This position sets policies, procedures, and financial protocol pertaining to all faculty-led programming at the university. The position supports and directs a team of people working with faculty and students to facilitate Penn State\'s global learning primarily through faculty-led endeavors abroad. This position reports directly to the director of Education Abroad and will also work closely with the Academic Services Manager EA Advising Manager. Other key collaborators include the entire advising team, academic services, and Global Programs leadership to support office-wide strategic goals.

Job Duties

Partner with all Colleges and Campuses to develop and realize a strategic vision for customized education abroad and virtual global engagement activity. Champion all forms of faculty-led education abroad, virtual global engagement, and customized global learning opportunities across the University.

Supervise and support members of the customized programs team to ensure that program logistics, academic processes, and pre-departure support for both students and program leaders are completed in accordance with established procedures.

Oversee and engage with program development for over 160 customized programs each academic year. Responsibilities include budget planning, program leader compensation, human resource management of program leaders, ensuring adherence to regulations, policies, and procedures. The assistant director will have a specific portfolio of programs to manage in addition to oversight of key processes and procedures.

Develop and nurture key relationships with internal and external partners critical to program development and support. Actively seek knowledge on best practices in the field of education abroad and virtual global engagement.

Create, assess, review, and deliver information to program leaders, stakeholders, and partners relevant to customized program processes and best practices in the field of education abroad. Information may be distributed through online, print, workshops, and recorded trainings and may concern program development timelines, responsibilities, Penn State policy compliance, budget management, risk mitigation, or other essential topics.

As a member of the EA leadership team, provide insight and guidance on major challenges and opportunities facing the EA team as well as strategic priorities for Global Programs.

Organizational Overview
CAPA The Global Education Network is committed to academic excellence, integrity, and innovation in learning abroad. Our mission is to provide meaningful experiences that challenge and inspire students to analyze and explore complex political, cultural, and social landscapes within urban environments. Through our commitment to personalized learning, global connections via technology and collaborative learning communities, we prepare students to live and work in a globally interdependent and diverse world. CAPA The Global Education Network is headquartered in Boston and operates programs in Dublin, Florence, Sydney, London and Barcelona.

Justice, diversity, equity, and inclusion are fundamental to the mission, structure, and operations of CAPA The Global Education Network. We are an equal opportunity employer that strives to provide a work environment that celebrates difference and is free of implicit and explicit bias. We seek to hire employees representing diversity in all forms and work to support all employees to achieve at the highest level. Employment is based on a person’s professional qualifications and competence. CAPA does not discriminate against any employee or applicant because of race, creed, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or related condition including breastfeeding, or any other basis protected by law.

General Description
Based in Boston and reporting to the Director of Internal Operations, this full-time Global IT Manager provides desktop support and related IT services throughout CAPA. This position will provide dotted line management to local support staff in our London, Florence, Barcelona, Dublin and Sydney Centers. In addition to this team, the Global IT Manager will utilize local subcontractors responsible for specific local offices and external IT functions. This is a multi-faceted role for anyone interested in gaining both broad and in-depth technical experience in the exciting and rewarding field of international education.

Key Responsibilities
The job duties listed below are not all inclusive of what the employee may be responsible for. Other duties may be assigned to assist with achieving certain goals, meeting expectations, and supporting business needs.

Administration:
• 24/7 infrastructure service delivery providing on call support as needed
• Assist with maintaining CAPA’s network and systems escalating as appropriate to external support subcontractors
• Perform a variety of tasks to ensure uninterrupted systems usage, including managing schedules to ensure complete coverage for all CAPA’s global centers
• Develop and manage CAPA IT support and licensing documentation, budgets, and administration
• Develop support systems for frequently used software (e.g., Microsoft 365 and related programs) to include documentation and multimedia support files. Support also includes developing and delivering face-to-face or remote training for CAPA staff on frequently used programs and systems.
• Research and learn to support new systems as CAPA’s IT infrastructure evolves.
• Develop and manage disaster recovery protocol and testing to ensure maximum uptime.
• Plan and manage projects from kick-off to deployment. Develop project plans and define the scope as required for various IT projects.
• Manage and assign resources to projects or IT issues as they arise.
• Administer of Microsoft 365 for Business Products.
• Administer Microsoft Azure cloud environment.
• Administer switching and routing environments with a primary focus on Cisco related hardware and protocols.
• Manage a global Windows server infrastructure (Architecture Planning, Implementation, Patching, Equipment Aging, etc.).
• Maintain accurate and up to date documentation of all global networks and related entities.
• Manage VoIP System.
• Design, Implement, and Administer office technology.
• Actively and accurately track inventory among all global sites and appropriately assess aging requirements for all necessary equipment.
• Manage antivirus deployment, updates, and regular remote scans of all PC’s and Servers through a global client/server mesh network.
• Manage local Printers and Print Servers alongside our print management provider.
• Monitor infrastructure and review system logs.
• Deploy security patches in a timely manner.
• Adhere to internal security controls.
• Manage end user accounts and conduct periodic verifications.
• Deploy and maintain firewalls and intrusion detection systems.
Support:
• Serve as first point of contact for Technology Services for colleagues in the Boston office.
• Serve as point of escalation and support for staff in satellite offices around the world.
• Monitor internal Helpdesk to ensure CAPA’s global offices are receiving adequate response to IT issues; ensuring prompt communication to all stakeholders to manage expectations.
• Manage IT support subcontractors across CAPA to ensure requests are addressed in accordance with departmental needs, CAPA service standards, and agreed to deadlines.
• Manage Building Access Systems (Badge Access, Permission Scheduling).
• Provide Conference Room Configurations and Support.
• Provide Cell Phone Support and Configuration Management.
• Support Email Access (Password Resets, Outlook Web Access, Office 365 Single Sign On).
• Provide or subcontract repair or replacement of PCs/Phones (as appropriate).

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer, working in an IT server room standing, reaching, and kneeling.
• Must be able to lift up to 50 pounds at times

Hours
This full-time role is based upon 37.5 hours per week. Standard working will be between 9:00am - 5:30pm, Monday – Friday. 24/7 on-call support as well as some evening and weekend work will be required, dependent on the needs of CAPA’s international offices.

The individual in this position will provide professional support to the Auburn Abroad Program office within the Office of International Programs and will report to the Assistant Director. They will be responsible for the following functions: (1) will be the primary coordinator for an assigned portfolio of colleges including Business, Engineering, Science and Math, Agriculture, Forestry/Wildlife, Nursing, Pharmacy, and Veterinary Medicine – to assist departments/program directors with administrative tasks needed to set up and run Auburn Abroad programs, (2) advising students interested in studying, researching, and/or interning abroad, (3) training Auburn Abroad student interns to become Auburn Abroad peer advisors (4) assist in reviewing the effectiveness of and in creating new Auburn Abroad marketing materials including website in collaboration with Auburn Abroad team and campus collaborators, (5) research and provide guidance for JEDI (Justice, Equality, Diversity, and Inclusion) activities for students and program abroad directors (6) on-site coordinator for one of the Pre-Freshman programs abroad run by the Office of International Programs, and other tasks as needed.

Essential Functions
Essential functions and skill areas include: providing guidance and support services for student and program directors, ability to adhere to policies and procedures, involvement processing grade reports for returning students, and to understand when to be flexible; create program abroad applications and brochures in Terra Dotta for programs within assigned colleges and to move student applications through the process. The successful candidate will also function as one of the liaisons to the Academic Advisors Caucus and be the advisor to the Global Tiger Peer Advisors (GTPA), a returning Auburn Abroad student group – part of the SGA (Student Government Association). Report and analyze Auburn Abroad data as needed. This individual also serves on the Office of International Programs, Auburn Abroad Crisis Management team, functions as 24/7 contact for international incidents on a rotating basis with other Auburn Abroad staff. Must keep up to date on Clery, Title IX policies and procedures as implemented by Auburn Abroad and Campus Safety and Security offices. Will conduct international site visits to AU programs and other international sites as designated by Director and Assistant Director and attend professional Education abroad meetings, as needed.

Bowdoin College invites applications for the position of Assistant Director of Center for Cocurricular Opportunities with dual responsibilities to Off-Campus Study (OCS) and Student Fellowships and Research (SFR). The position will anticipate and respond to overlapping needs of these dynamic departments and manage priorities so that each program’s needs are met. Report to the Directors of Off-Campus Study and Student Fellowships and Research.

Student Finance and Office Administrator (Job ID: 343299)
The Student Finance and Office Administrator is the North American Office’s primary office administrator, and student financial specialist for invoicing and related student services. This position will join a team of 15 colleagues responsible for advising, preparing, and supporting students to study abroad in Scandinavia. Candidates must enjoy financial systems and databases, details, logistics, hospitality, and communication with students, parents, and university colleagues through phone and email. Adaptable and organized people with welcoming personalities are encouraged to apply.

The Outreach Associate works closely with colleagues across DIS to provide high-touch advising and support to diverse student populations and their universities, with a focus on recruiting, engaging, and retaining students in the application and pre-departure phases of their study abroad experience. The highly cyclical work of this position includes visa and residence permit advising; several weeks per year of travel to DIS partner universities across the U.S. to recruit and advise students and meet with education abroad staff; and collaborating with Directors and teammates on communication and marketing initiatives including print distribution, student and alumni newsletters, online market research, events and conferences.

The Health, Safety and Student Support Associate provides professional support in health, safety, housing and student life both pre-departure and while students are abroad. This position is both administrative and advises students, parents, and partners through phone, email, and in-person/virtual meetings. This position includes several weeks of travel per year to schools across the United States and to our locations in Copenhagen and Stockholm. Applications must be submitted through the University of Minnesota\'s Human Resources webpage (https://humanresources.umn.edu/jobs). Use the Job ID to find the position(s) of interest.

The Admissions Associate is responsible for supporting all aspects of the admissions process. Working within the Enrollment Management, this position recruits students to DIS; initiates contact with inquiring students, and communicates specifics about the academic programs and services offered by DIS; and engages prospective students to encourage applications and enrollment. The Admissions Associate also works closely with DIS partner institutions in relation to enrollment and registration. This position includes several weeks of travel per year to schools across the United States. Applications must be submitted through the University of Minnesota\'s Human Resources webpage (https://humanresources.umn.edu/jobs). Use the Job ID to find the position(s) of interest.

Hiring Department
International Programs

Job Description
POSITION: ASSISTANT DIRECTOR OF STUDY ABROAD

OVERVIEW:

MU International Programs seeks a student-centered, innovative, and collaborative leader to serve as Assistant Director of Study Abroad in the Mizzou Study Abroad team.

Reporting to the Director of Study Abroad, the Assistant Director (AD) is a key member of the study abroad senior leadership team and will play an active role to implement our bold vision, “to ensure that by 2030 every student will have a global learning experience at Mizzou, both on campus (or domestically) and abroad.”

This student-facing role will contribute to strategic student support areas including:

Student advising
Faculty-led program coordination
Exchange Program management
Program Assessment & Evaluation
This is an exciting time to join the Mizzou Study Abroad team. MU has successfully re-opened study abroad programs during COVID-19, and our team recently developed a new vision, mission, and values: Vision, mission and values // Study Abroad (missouri.edu)



DUTIES:

Student Advising:

- Ensure that our advising services are transformative to help students unleash their full potential as future global leaders.
- Work with assigned academic departments to identify and promote specific study abroad opportunities for students in these majors.
- Provide initial study abroad advising for students.
- Supervise and provide mentoring to the study abroad advisors on the team to ensure outstanding student service.
- Coordinate and oversee the advising processes for exchange, direct enroll, and affiliated study abroad programs for undergraduate and
graduate students in an assigned geographical region.
- Serve as primary liaison between MU overseas and U.S. colleagues regarding academic and administrative issues related to study abroad programs.
- Coordinate visa processing for students studying on assigned MU programs; represent MU to foreign embassies and consulates and visa processing agencies as needed.
- Ensure that the advising team converts student leads into committed students and accelerate student decision commitment timelines.
- Work closely with Communications team to effectively track study abroad advising appointments, staff advising workloads, and help make data informed decisions.
- Promote programs, coordinate admissions and site-specific orientation process, develop budgets, and manage problems and special situations
as needed.

Faculty led Programs:

- Partner with faculty leaders and academic departments to actively recruit students for assigned faculty-led programs.
- Exhibit excellent business acumen and provide superb customer service and support to faculty and administrators in academic units.
- Work with MU faculty members overseas and international partners to design, coordinate, and promote assigned faculty-led study abroad
programs.
- Develop and manage program budgets, contracts and agreements for assigned programs.

Exchange Programs:

- Revamp exchange program to increase student mobility and ensure active collaborations with exchange partners.
- Provide guidance and support to Study Abroad Exchange Advisor.
- Assist Director of Study Abroad in reviewing all exchange agreements.

Program Assessment & Evaluation:

- Administer program evaluations for all study abroad programs (faculty-led, direct enroll, exchange, and affiliated programs)
- Work closely with quality assurance and assessment campus experts to include study abroad programs in campus wide Comprehensive
Learner Record initiative https://registrar.missouri.edu/comprehensive-learner-record/
- Administer Intercultural Development Inventory (IDI) assessment to assigned study abroad programs.

Other Responsibilities:

- Chair of the study abroad scholarship committee.
- Provide administrative and logistical support to UM System South Africa activities.
- Coordinates the annual Study Abroad Photo Contest.
- Oversee re-entry programming.
- Serve on an on-call rotation in the event of a health, safety or security incident abroad.
- Manage the post-study abroad program evaluation process.

Other duties and responsibilities as assigned.

Salary
Salary Range: $47,476 – 58,000/year

GGS Grade: 10

University Title: SENIOR STUDENT SERVICE COORDINATOR

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Shift
M-F, 8am-5pm

The Assistant Director of Budget and Administrative Services will provide leadership and direction to all administrative, fiscal, human resource, and operational functions, ensuring that overall policies and efforts align with and support the Global Initiatives strategic mission, vision, plans, and goals. Includes oversight of personnel processes, purchasing, budget, and financial records, technology, classified and unclassified operations staff supervision, physical space, registration services, and continuing education programs. The Assistant Director is responsible for the management and coordination of the non-credit and credit proposal processes, budgets, and reports, including data analysis, and develops strategic and well-informed recommendations for credit and non-credit programming plans and proposals. Working in collaboration with faculty workshop and programs directors, the Education Abroad Director and staff, departmental and divisional administrators and staff, the Assistant Director is critical to the success of experiential learning and co-curricular programs on campus, abroad, away from campus, and online. Serves as the Miami University Passport Acceptance Center Manager.

Global Initiatives at Miami University has diversity as a core value and the Assistant Director, Budget & Administrative Services is a member of a team that is building and sustaining an inclusive and equitable working and learning environment for students, staff, and faculty through programming which exposes constituents to a broad range of ways of engaging with the world and the diversity it presents.
Duties include and are not limited to:

Operations:
• Reviews, interprets, and implements any changes in university policies and procedures that impact the operations functions and processes.
• Supervises, manages, and prioritizes all space allocated to Global Initiatives units.
• Administration of course building and registration (credit and non-credit) functions including registration and program fee payment processes, auditing all financial transactions, and client service.
• Passport Acceptance Agency Manager, requiring strict adherence to and understanding of U.S. Department of State regulations.
• Supervise staffing and coordinate all realms of activity for non-credit programming including Ed2Go and the Institute for Learning in Retirement.

Workshop and Program Financial Analysis and Planning:
• Coordinate and manage credit workshop budgets (approximately 200 per year) and non-credit program (approximately 50 per year), with careful attention to analysis of financial aspects.
• Consult with faculty program directors in proposal budget development.
• Provide detailed feedback to Assistant Provost, Education Abroad staff, and approvers regarding program details and budget feasibility.
• Maintain program and budget files and records.
• Monitor workshop and program enrollments, revenue, and expenses.
• Enforce credit workshop and non-credit program financial policies and procedures.
• Ensure compliance with university accounting, personnel, and procurement policies.
• Consult with Accounts Payable and General Accounting staff as needed.
• Analyze approved budgets and expenses for approval of payroll and expense requests.
• Budget management of Global Initiatives funds.

Reporting:
• Develop comprehensive financial reports related to programming efforts and aligned data.
• Analyze financial and enrollment data.
• Ensure all program financial reports are accurate, complete, and up-to-date, including specialized program reports.
• Reporting from Banner, Oracle, and other sources.

Supervisory Responsibility:
• Direct and functional supervision of classified support staff, as well as the operations manager and Institute for Learning in Retirement program manager.

Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@MiamiOH.edu or 513-529-3560.

As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223. A criminal background check is required. All campuses are smoke- and tobacco-free.

Colorado College’s Center for Global Education & Field Study has a full-time hourly position available for an Off-Campus Programs Coordinator.

Summary Description: Support Education Abroad and Field Study operations within the Center for Global Education & Field Study with primary responsibility for study away advising and data management; work closely with Directors of Global Education and Field Study on management of SUMMIT data system, coordination and support for faculty led field experiences and study abroad programming. Additional responsibilities to provide student-facing support, advising, visa support, and program orientation related to faculty-led block away programming

The posting and application instructions can be viewed at: https://employment.coloradocollege.edu/postings/5325

Job Overview



The Enrollment Advisor is a sales role and is responsible for recruiting students from CAPA’s leads to apply for CAPA programs worldwide. This position will report to the VP of US Operations.



Key Responsibilities



Enroll students who have expressed interest in attending a CAPA program by contacting and meeting with students through scheduled zoom advising sessions in alignment with our strategic communication plan

Advise students on program selection and answer program-specific, country-specific and other questions, such as those regarding credit transfer, scholarships, and financial aid

Provide support to the marketing team with the development of lead email communication plans

Meet daily phone call, email, and texting outreach targets

Meet individual and team student enrollment targets

Provide a high level of customer service support to students during their enrollment and program selection

Maintain student leads in Salesforce/CRM database

Other duties as assigned.



Hours



Full Time. Standard hours are 9:00 – 5:30, Monday to Friday. Hours may shift during peak times.

POSITION SUMMARY:
Reporting to the Director of the Office of International & Study Abroad Programs, the Assistant Director for Fordham London and Granada Study Abroad Programs is a key member of the study abroad office team. They contribute to advancing Fordham’s global mission by managing recruitment, advising, and enrollment for 400-500 undergraduate study abroad students for Fordham’s London and Granada-based programs.

In collaboration with the Director, London Centre staff, Granada staff, and other University offices, the Assistant Director manages key enrollment processes including student registration, housing selection, visa advising, and pre-departure orientation.

RESPONSIBILITIES:
• Develops and implements a recruitment strategy for internal and external students
• Manages recruitment and advisement materials including program websites, email campaigns, printed materials, fairs, and other events.
• Serves as primary contact for London and Granada study abroad students in New York.
• Works closely with overseas staff and director on program development with focus on diversity initiatives, STEM academic fields, internships, and community engagement
• Works closely with staff in the organization of study abroad events such as fairs, advising sessions, orientation, and pre-departure sessions
• Attends study abroad fairs to promote Fordham Abroad Programs as requested.
• Reviews applications and maintains Fordham’s Roster of Study Abroad Programs and Study Abroad Guidelines and Policies as a member of the Review Committee.
• Assume role of principal advisor for London Liberal Arts, Gabelli School of Business in London, London Internship, Discover Spain, Spain in Context, and Spanish Immersion study abroad programs
• Participate in familiarization visits and professional conferences as needed.

POSITION TITLE University Relations Manager. U.S. Northeast and Midwest; Sub-Saharan Africa
DEPARTMENT Member Relations
REPORTS TO Director of Member Relations
FLSA STATUS Exempt
LOCATION Remote
DATE Open immediately until filled


POSITION SUMMARY
The University Relations Manager is responsible for working with ISEP member institutions to increase student mobility on both ISEP Exchange and Direct study abroad programs. The University Relations Manager serves as the primary point of contact for coordinators and other contacts at institutions in their designated region and works closely with member institutions to uphold ISEP membership standards and ensure quality program delivery.

The University Relations Manager is also responsible for generating interest and recruiting for maximum participation in ISEP study abroad programs. The position focuses on promoting ISEP brand awareness with student organizations, international office staff, and career services staff on campuses with high potential for participation in ISEP programs.
PRINCIPAL RELATIONSHIPS
External: ISEP Coordinators and other contacts at member institutions.
Internal: Vice President for Member Relations, Member Relations Directors, Director of Enrollment Management, Student Services Officers, Program Assistant, and Marketing Team.
KEY JOB RESPONSIBILITIES
• Serves as primary point of contact for ISEP Coordinators from members in designated regions regarding student recruitment and issues that affect membership standards. Is responsible for ensuring successful program delivery and development.
• Develops initial mobility plan with institution and provides initial coordinator training and mentoring, plus continuing re-education on ISEP processes.
• In coordination with regional Director, develops and implements a student recruitment strategy for institutions within a specified portfolio to meet defined participant numbers and revenue targets.
• Visits institutions, hosts ongoing webinars, attends study abroad fairs and other events. During campus visits and events, the URM will provide one-on-one or group advising for students.
• Manage and lead regional team meetings while providing training and guidance for student-facing staff for designated areas of responsibility.
• Responsible for initiatives to strengthen program delivery and student satisfaction, in collaboration with Student Services Officers.
• Works strategically with member universities on student recruitment through international programs office, faculty, career services, and other administrative staff (registrar, student services, housing, etc.); determines student nomination numbers in collaboration with coordinator semi-annually.
• Regularly reports on engagement at institutions within region and provides periodic progress reports on meeting goals and targets. Analyzes collected data from CRM and other sources to determine trends and inform regional strategy.
• Ensures member familiarity with and adherence to ISEP health and safety protocols and develops regional health and safety plans. Responds to health and safety emergencies in the designated regions, when escalated, by facilitating communications among all stakeholders and working with partners to resolve issues.
• Monitors adherence to and addresses violations of ISEP membership standards and escalates to Director when necessary; identifies program concerns and proposes solutions.
• Accountable for member satisfaction levels. Analyzes member satisfaction survey scores and follows up to resolve any identified issues.
• Develops, in consultation with competitive analysis and market research, a proposal for any new programs for review.

OTHER RECURRING DUTIES
• Collects, reviews, and edits membership profile and manages program information in ISEP’s enrollment management and association management systems, as well as on the website, including semi-annual review of chances of placement.
• Develops advising and promotional tools in conjunction with Communications & Marketing Department for coordinators based on knowledge of network needs and promotes the ISEP brand to the campus community via social media and on-campus collateral presence and activities.
• Provides feedback to Communications & Marketing Department to ensure that messages and collateral are meeting student needs and to inform promotional campaigns.
• Creates and maintains internal member profiles, tracking campus-specific international mobility trends, program portfolios and student groups.
• In coordination with the Director, conducts site visits to new and current ISEP member institutions, attends regional member meetings and participates in and presents at conferences and events.
• Based on analysis of data and trends as well as program knowledge, supports regional Director in cost agreement and fee-setting process.
• Leads special projects related to departmental and organizational initiatives, including evaluating current internal and external policies and procedures. Participates in institutional task forces.
• Participates in the Emergency Phone Rotation, which may involve working outside ISEP’s standard office hours.

TRAVEL
The position involves travel to current and prospective members to reinforce the ISEP brand, monitor institutional adherence to membership standards, develop regional health and safety plans, establish strong working relations with member institutions and recruit students for ISEP study abroad programs. Additionally, the University Relations Manager, at the discretion of the Director, represents ISEP at local and industry meetings and conferences to build ISEP brand awareness with relevant parties. For URMs working primarily with international locations travel for the position is seasonal in nature and may constitute 10-20% of work time, including the possibility of extended stays within designated region. For URMs working primarily with U.S. locations, travel can constitute up to 20-80% of work time, depending on the time of year.

REQUIRED QUALIFICATIONS
• Bachelor’s degree
• 3-4 years of work experience in international higher education, international programs management, or related areas
• Travel, study and/or work experience abroad
• Knowledge and experience working with cultures and higher education institutions outside of the United States and an understanding of the U.S. higher education system.
• Excellent cross-cultural communication, verbal and written communication, strong customer service and student relations skills
• Proven record of effective engagement with stakeholders at all university administration levels
• Understanding of strategic student recruitment and implementation
• Ability to define and conduct market research, and to collect and interpret data to inform program development
• Understanding of how to effectively market an organization’s brand with pertinent populations
• High proficiency in the use of social media in a professional context
• Ability to travel, depending on seasonal demand, including overnight travel and other more extensive trips. Willingness to work non-traditional hours and experience organizing and hosting student events
DESIRED ADDITIONAL QUALIFICATIONS
• Master’s degree preferred
• Study and or work experience within designated region strongly preferred
• Language proficiency relevant to designated region strongly preferred
• Experience working within a U.S. study abroad office strongly preferred
• Experience with advising and/or counseling
• Experience with program improvement incorporating the needs of diverse stakeholders
• Experience using CRM and AMS platforms
• Commitment to education and personal belief in the power of bilingualism, cultural competency, global citizenship and how study abroad is integral to achieving these objectives

HOW TO APPLY FOR THIS POSITION
• Submit a resume and cover letter outlining your interest in ISEP and your qualifications for this position along with your salary requirements and list of professional references.
• Send your submission to careers@isep.org with the subject line: \"University Relations Manager-U.S. Northeast and Midwest; Sub-Saharan Africa.
ISEP is an equal opportunity employer (EOE). We strongly support diversity in the workforce.

Position Focus:

Reporting to the Director of Strategic Initiatives and Public Service Careers, the Sr. Associate Director will lead the development and implementation of career education and student advising, in areas under the OCS cohort Common Good & Creative Careers, specifically careers in the common good (i.e. nonprofit, education, and government). The Sr. Associate Director will oversee several high-profile fellowships supporting student summer experiences, including the Women in Government Fellowship, Yawkey Fellowship and the Yale Alumni Community Service Fellowship. The Senior Associate Director will manage one Senior Administrative Assistant and one student fellow. This role will conduct ongoing research aimed at developing expertise in career paths pursued by Yale graduates. The Sr. Associate Director advises undergraduate and graduate students in their pursuit of job opportunities, offering guidance and insight on both immediate and long-term career planning. The Senior Associate Director will also serve as the primary advisor to students interested in international internships, including housing and work authorization support. Collaborating with the employer relations cohort within OCS, the Senior Associate Director will also support employer development initiatives, as needed.

Position Function:

The position advises students in selecting appropriate Faculty-led, 3rd party exchanges, and partner programs that fit their interests and degree requirements. The position coordinates marketing for all programs, risk management for student travel overseas, review of faculty-led study abroad proposals, budgeting advice, 3rd party provider contract negotiation, and MOU review.

Department Profile:

The International Institute, through the leadership of the Executive Director, is responsible for fostering and providing oversight to international scholarship, research and outreach in support of the vision of the university\'s administration, faculty, and staff in the goal of promoting and expanding the institution\'s global visibility and activities. The comprehensive international program will be consistent with MSU\'s strategic planning, stakeholder needs, and its land-grant mission.

Essential Duties and Responsibilities:

1. Advises students, parents, and potential students on potential study abroad opportunities - application process, scholarships, and credit transfer in regards to each type of study abroad program.
2. Provides oversight of the risk management software system, verifying compliance with insurance requirements, enrollment of students, faculty, and students in Safe Travelers Enrollment Program (STEP) through the Department of State, and managing the development and distribution of the required Outbound Orientation for all students that study abroad.
3. Ensures the study abroad offerings meet quality standards for health and safety, as well as compliance with relevant federal, state, university policies.
4. Assists in managing Campus 8 course lists and registration of students in all study abroad programs.
5. Trains and supports all faculty and staff leading students abroad.
6. Promotes and markets study abroad programs to MSU students.
7. Assists in overseeing cross-campus collaborations with faculty, academic units, and administrative offices.
8. Assists in planning programs and services that impact the future of study abroad offerings and ways to continue to increase the number of students that study abroad on meaningful programs.
9. Assists in the development and administration of campus-wide events including but not limited to things such as Study Abroad Fairs, Leveraging Your Study Abroad Workshops for study abroad returnees, and the Study Abroad Photo Contest.
10. Performs related duties as assigned.

The Program Director is responsible for developing, organizing, delivering, and supervision of the study abroad programs at CERGE-EI. OIAP currently manages or co-manages the flagship Undergraduate Programs in Central European Studies (UPCES) (Fall/J-term/Spring/Summer), the International Economics and Finance Program (IEF), and short-term faculty-led programs.

UPCES (Undergraduate Program in Central European Studies), a traditional U.S. undergraduate study abroad program established in Prague over the past two decades, tailor-made to immerse students in the Central European social and cultural environment while catering for students’ individual academic aspirations. One of the strengths of the UPCES program is the integration of classes comprised of Czech, American, and other European students participating in study abroad through Erasmus.

The UPCES Director is an employee of CERGE-EI (Center for Economic Research and Graduate Education - Economics Institute) a joint workplace of Charles University and the Czech Academy of Sciences, which operate the UPCES program in Prague. The program Director is based in Prague, Czech Republic. This position reports to the Director of CERGE-EI and the President of CERGE-EI Foundation (a 501 (c)3 non-profit organization, based in New York).

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Manager Finance & Operations - (21002394)

Education Abroad and Overseas Campuses is the central study abroad department at Temple University, responsible for administering study abroad programs and liaising with Temple’s overseas campuses in Rome, Italy and Tokyo, Japan. Education Abroad facilitates academic year, semester, and summer study abroad programs, enrolling an average of 1100 Temple and non-Temple students a year, and supports education abroad opportunities throughout the university. Our mission is to provide transformative global learning experiences that prepare Temple undergraduate students and those from our U.S. partner institutions to succeed, to become engaged, global citizens, collective problem-solvers and leaders of tomorrow. Education Abroad is a unit of the Office of International Affairs.

Education Abroad seeks a Manager of Finance and Operations, reporting to the Director of Education Abroad and Overseas Campuses, and serving as a key member of the office’s leadership team. The incumbent prepares and manages approximately $7.0 million in budgets for Education Abroad; pays invoices and reconciles purchases for the unit; provides faculty support for travel; and administers office operations including hiring, timekeeping, and technology needs. The Manager oversees the setting of program fees and billing for study abroad programs, supports scholarship awarding, and serves as a liaison to the Bursar and Student Financial Services. The Manager is responsible for data collection and analysis and for submitting the University’s yearly report to IIE Open Doors.

Education Abroad fosters an inclusive work environment and is committed to increasing diversity and enhancing inclusion practices in study abroad. Each team member plays a role in helping to foster that mission. We are especially interested in candidates who have an interest in promoting and encouraging diversity and inclusion in educational environments, e.g. socio-economic diversity tied to education (first generation or high financial need), racial or ethnic diversity, national origin and immigrant rights, LGBTQIA+ initiatives, and/or disability rights advocacy. We seek a diverse pool of applicants and encourage those from historically marginalized populations to apply.Performs other duties as assigned.