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Company Profile:
CEA is a leading global education provider with nine campuses worldwide and 40 additional partner programs located throughout Eastern and Western Europe, Latin America, South America, and China. CEA’s programs combine a student-centered curriculum, global competence, cultural immersion, and academic excellence. Programs include such topics as language studies, cultural competency, liberal arts, social sciences, and international business. CEA is widely recognized for the quality of its programs and has a strong global brand in the education industry. Headquartered in Phoenix, AZ, CEA employs over 200 staff in 15 countries around the globe.

Position Summary:
CEA Study Abroad is hiring an International Operations Housing Manager (IOHM) that will report to the Vice President of International Operations, and is charged with streamlining CEA’s housing processes across all program locations. While the Housing Manager will not have direct supervision of the CEA Housing Coordinators across locations, s/he will lead the team in standardizing policies and procedures, and will work collaboratively with Center/Program Directors, Student Affairs, Enrollment, Finance, and Accounting teams to ensure efficient operations of CEA’s housing inventory. The ideal candidate will have previous experience successfully managing complex housing portfolios for study abroad programs, demonstrate sound judgement, and possess strong problem-solving skills, and willingness to enhance the student experience abroad. The successful candidate will be responsible for streamlining the current housing portfolio and placement process for over 5000 U.S. students annually, and approximately 200 faculty and guests on Custom & Faculty-led programs, demonstrating increased efficiencies and satisfaction.

The IOHM will play an instrumental role in improving how housing is procured, administered to students and supported by staff. S/he will contribute to the management of CEA’s housing inventory by: documenting and assessing existing housing placement practices, and recommending and implementing new best practices that align with CEA’s current health and safety policies; assisting with global housing negotiations, developing and implementing long-term strategies that cater to a growing and changing student enrollment, which may include identifying potential procurement or long-term rental opportunities. Success in the role will be measured by effectively balancing student satisfaction with housing and term housing costs.

Position Duties/Responsibilities:
The job duties listed below are not all inclusive of what the employee may be responsible for. Other duties may be assigned to assist with achieving certain goals, meeting expectations and supporting business needs.

Primary Responsibilities (70%)
• Provide indirect leadership to the global housing team to review and streamline housing policies and practices across CEA locations.
• Develop a set of standard housing inclusions across all locations, and work with site leaders on rollout and implementation
• Serve as Subject Matter Expert and backup to the International Operations Administrator for StarRez—CEA’s housing management system
• Retrieve and analyze data from StarRez on a regular basis for auditing student accounts to reflect accuracy in applicable charges
• Support on-site team in negotiation strategy with housing vendors
• Assist in setting housing upgrade prices based on supply and demand
• In coordination with Enrollment Operations, launch housing application processes according to approved timing calendar; and participate as a team member in configuring the housing application for each launch, which involves building and testing to ensure accurate application launches.
• Assist onsite Directors and housing coordinators with reviewing and renewing housing rental contracts
• Collaborate with CEA’s Director of Health, Safety, and Student Affairs to ensure housing inventory meets CEA’s standards and safety protocols, including allowances for special accommodations and emergency beds.
• Manage the housing upgrade process, including setting upgrade fees in coordination with onsite staff, Finance, and Enrollment
• Serve as point of contact for external stakeholders (parents, students) relating to housing complaints around facilities and amenities, and escalating issues as necessary
• Maintain student housing feedback as reported on the student evaluations, and develop action plan for improvement and remediation of recurring issues in collaboration with onsite staff.
• Researches best practices and technological innovations related to university and/or study abroad housing to identify relevant opportunities for improvement, and continuously refine housing processes for efficiency and enhancing the student experience.

Additional Responsibilities (30%)
In addition, the International Operations & Housing Manager will oversee the supervision of 3-4 small CEA programs. This includes:
• Staffing and budget oversight for assigned locations
• Troubleshooting and/or escalating onsite issues
• Reviewing student evaluations, addressing, and remediating issues as appropriate
• Contract renewals for Program Directors as applicable

Advises students on education abroad program options, application process and scholarships; promotes study abroad across campus; acts as a resource for students during their education abroad program and upon return; maintains affiliate relationships; assists with fairs and cultural programming; conducts study abroad information sessions and presentations; advises students on pre-departure information and on-site activities; acts as a primary source of knowledge about student abroad opportunities on campus; assists with the maintenance of the Office of International Education (OIE) website and Terra Dotta program pages; facilitates credit transfers of student coursework; coordinates the arrival of incoming exchange students; assists with completing annual reports as requested; works closely with Admissions and Academic Advising and Transfer Services to provide information to new and prospective students; assists the OIE staff at front desk as necessary to ensure consistent customer service; supports the Assistant Director and OIE staff as needed; regular and prompt attendance; ability to work schedule as defined and additional hours as required; related duties as required.

The Centers for Interamerican Studies, CEDEI, is seeking motivated individuals with an interest in the field of international education for the *International Programs Coordinator* position.

Our organization works with various higher education institutions from around the world and the candidate will be overseeing university age students and teaching faculty groups in Cuenca, Ecuador, who participate in the variety of programs we offer. A coordinator has direct contact with students before their arrival and during their stay to provide academic support as well as oversee students' well-being. The candidate should be passionate about education, dedicated to student learning and cross-cultural exchange.

The coordinator will:
Assist to develop and manage comprehensive academic support programs
Assist students on course selection and provide guidance on academic goals.
Coordinate with instructors to develop lesson plans and materials.
Prepare and maintain student records.
Travel with students to excursions and trips across the country overseeing health and safety or emergency situations during these excursions (seasonal)
Receive and process students’ information previous and during their stay
Provide student’s assistance during the program

Must reside in either of these states: Washington, Oregon, California or Colorado

Organizational Overview

CAPA The Global Education Network is an established leader in the development and administration of quality international education programs. For over 45 years, we have partnered with universities and colleges across the country and around the world, providing a full range of programs and integrated services designed to support all aspects of international education. Our strong worldwide network, professional expertise, and demonstrated success in the field make us the preferred resource for a growing number of US institutions of higher learning for their study abroad needs. CAPA is headquartered in Boston and operates programs in Barcelona, Buenos Aires, Dublin, Florence, London, Shanghai and Sydney.
CAPA: The Global Education Network is committed to academic excellence, integrity and innovation in learning abroad. Our mission is to provide meaningful experiences that challenge and inspire students to analyze and explore complex political, cultural and social landscapes within urban environments. Through our commitment to personalized learning, collaborative learning communities and global connections via technology, we prepare students to live and work in a globally interdependent and diverse world.

General Description

The Institutional Relations Manager (IRM) is a sales role responsible for business development as well as for maintaining and growing existing institutional partner relationships within a region designated by CAPA. We are seeking candidates based in multiple locations, specifically Colorado, California, Oregon and Washington. A remote work arrangement is required.
In addition to cultivating new relationships with universities and colleges, the IRM works with CAPA’s current partners to develop new business streams by approving new CAPA programs, developing custom programs, and increasing student enrollments.

The ideal candidate will be a target-driven strategic thinker who is highly self-motivated and able to collaborate and function as a productive team member across departments. This position reports to the Regional Manager of Institutional Relations.

Key Responsibilities

• Assess business opportunities, establish goals, and take ownership for growth within your assigned region.
• Develop and manage strategies to exceed growth targets.
• Consult with U.S. universities and colleges to develop strategic partnerships to allow their students to access CAPA’s study and intern abroad programs.
• Develop customized program opportunities with institutions in CAPA locations, utilizing extensive knowledge of best practices and expertise in academics, internships, and student services.
• Attend study abroad fairs and related university events to generate leads to hit enrollment targets.
• Develop, establish, and maintain relationships with study abroad professionals, administrators, and faculty at partner institutions.
• Raise brand awareness by meeting with current and prospective partners, presenting papers and participating in sessions at national and regional conferences.
• Work in conjunction with multiple departments within CAPA, both domestic and international, to support our current partnerships and to look for opportunities to generate new ones.
• Assist partners by guiding their program development efforts, supporting recruitment, communicating CAPA updates, handling special requests, and providing creative solutions to complex programming.
• Travel domestically 25-40% of the year, depending on peak seasons.

ABOUT THE DIVISION
Syracuse University Abroad: Syracuse University is in a period of exciting and ambitious transformation for all things internationalization, including a dynamic expansion of the education abroad office and offering highly competitive salaries and benefits to support this growth. Syracuse is nationally recognized for high quality, innovative education abroad programming, and is currently ranked #5 in the IIE Open Doors for student participation on mid-length (i.e. semester/quarter) study abroad programs. We operate seven (7) study abroad centers around the world – currently located in Asia, the EU, and South America, with some centers running for as long as 60 years. We have 30+ staff based in our Syracuse office working in areas of budget/finance, academics, marketing, admissions, student services, institutional relations, and administration. There are hundreds more faculty and staff based at our centers abroad.
Learn more at https://suabroad.syr.edu/ .

ABOUT THE POSITION
The Director of International Program Development – Study Abroad is an integral member of our growing Syracuse Abroad executive team - a highly collaborative organizational structure. As the leader of study abroad program development, this role is responsible for strategically leading and managing all World Partner (direct exchange, third party provider), Summer and Short-Term (faculty-led) programs, as well as playing a lead role in developing additional new strategic program initiatives, including semester and summer options. This position reports to the Assistant Provost/Executive Director of Syracuse Abroad and is supported by two mid-level management positions. Areas of responsibility include: cultivating and maintaining World Partner and short-term study abroad programs, including the collaborative partnerships between Syracuse Abroad, international partners, and campus faculty, advisors & administrators; overseeing and supporting the World Partner and Summer/Short-Term admissions and student services processes, including responsibility for program and budget review; ensuring highest academic standards and programming (curricular oversight, program review, academic standards & assessment); developing and supporting the implementation of new study abroad programs, models and partnerships; and, representing Syracuse Abroad on campus, domestically and internationally. This will be a great fit for someone with 8+ years of relevant experience and a terminal degree, especially those with direct study abroad program development, management and/or international education experience.

The International Travel Safety & Security Manager (ITSSM) has primary responsibility for monitoring international travel safety and security matters concerning Guarini Institute programs and operations. Under the guidance of the Guarini Institute Executive Director, and working closely with all Guarini Institute staff, campus risk managers and other campus units, the ITSSM will coordinate the ongoing development and review of policies and protocols designed to enhance the safety of undergraduate study away programs and participants. The ITSSM will be responsible for communicating with a variety of constituents about off-campus and overseas health, safety, security, and compliance matters, and for developing and managing resources related to these issues.

This position is a non-benefits eligible, short-term commitment with full work days internationally for the Fall 2020 semester (dates vary by location). This on-site position also requires attendance at a mandatory training period in Boston, Massachusetts for the full month of June 2020.





The N.U.in Program is a unique opportunity for freshmen accepted for Spring Admission to Northeastern University. Students study at one of our N.U.in international partner institutions during the Fall semester and enter Northeastern University in the Spring. Partner universities or institutions abroad provide academic courses to the participants while N.U.in staff provide on-site leadership and support services.





We are hiring for several International Coordinator positions for each N.U.in program location. The N.U.in on-site staff support the physical, emotional, social, and academic needs of first-year students. These staff members, in addition to support staff at the host institution, focus on creating positive and valuable experiential learning for students in their academic coursework, host city, and student residences. International Coordinators work in staff teams and are supervised by an on-site professional staff member. Site staff enthusiastically embody the mission and values of the N.U.in Program and Northeastern University while working and living in close proximity to first-year students.





The International Coordinators are responsible for supporting facets of the N.U.in Program for one of our N.U.in locations.





Position responsibilities include, but are not limited to:





• Coordinate evening and weekend student programs and excursions


• Encourage student academic success, respond to student concerns and connect students to on-site academic, medical and mental health resources


• Monitor student behavioral policies and protocols, upholding a high standard of student conduct


• Maintain the safety and well-being of the participants by serving in a 24/7 on-call rotation and conducting regular monitoring of student residences





International Coordinators will work collaboratively to ensure the safety and well being of students and contribute to the development and overall success of the program. Responsibilities may vary based on site placement

This position is a non-benefits eligible, short-term commitment with full work days in Montreal, Canada, for the Fall 2020 semester. This on-site position also requires attendance at a mandatory training period in Boston, Massachusetts for the full month of June 2020.







The N.U.in Program is a unique opportunity for freshmen accepted for Spring Admission to Northeastern University. Students study at one of our N.U.in international partner institutions during the Fall semester and enter Northeastern University in the Spring. Partner universities or institutions abroad provide academic courses to the participants while N.U.in staff provide on-site leadership and support services.







We are hiring International Coordinator positions for the Montreal, Canada N.U.in program location. The N.U.in on-site staff support the physical, emotional, social, and academic needs of first-year students. These staff members, in addition to support staff at the host institution, focus on creating positive and valuable experiential learning for students in their academic coursework, host city, and student residences. International Coordinators work in staff teams and are supervised by an on-site professional staff member. Site staff enthusiastically embody the mission and values of the N.U.in Program and Northeastern University while working and living in close proximity to first-year students.







The International Coordinators are responsible for supporting facets of the N.U.in Program for one of our N.U.in locations.







Position responsibilities include, but are not limited to:







• Coordinate evening and weekend student programs and excursions



• Encourage student academic success, respond to student concerns and connect students to on-site academic, medical and mental health resources



• Monitor student behavioral policies and protocols, upholding a high standard of student conduct



• Maintain the safety and well-being of the participants by serving in a 24/7 on-call rotation and conducting regular monitoring of student residences

Illinois is a world leader in research, teaching, and public engagement. We serve the state, the nation, and the world by creating knowledge, preparing students for lives of impact, and addressing critical societal needs through the transfer and application of knowledge. Illinois is the place where we embrace difference. We embrace it because we value it. Illinois is especially interested in candidates who can contribute, through their research, teaching, and/or service, to the diversity and excellence of the Illinois community.

Global Education and Training (GET) is comprised of GET, the Intensive English Institute (IEI), and the Shanghai Office. For over 25 years, GET has provided comprehensive educational and executive training programs to thousands of students and executives from around the world. GET’s programs provide valuable opportunities for individuals and teams to develop global competencies at Illinois, and prepare current and future industry leaders to work in diverse, international contexts. For more than 50 years, the IEI has provided a challenging and supportive educational environment where language learners can gain proficiency in English for academic, professional, or other purposes. The Shanghai Office, opened in December 2013, operates as a natural extension of the Illinois-China partnership, serving students, faculty, staff, and alumni through outreach, protocol, and career activities.

PRIMARY POSITION FUNCTION/SUMMARY:
Coordinate, plan and implement educational and training programs offered through Global Education and Training (GET).

MAJOR DUTIES AND RESPONSIBILITIES:
Develop, plan and administer on-site management for GET training and educational programs including: proposal and budget preparation and management; schedule development; faculty, external speaker, and interpreter recruitment; and organization of seminars, field trips, cultural and social events.

Provide hands-on facilitation and delivery of selected program content. Accompany groups on site visits to regional businesses and cultural activities.

Communicate program planning logistics with all stakeholders, including international partner organizations and participants, in a timely fashion to ensure tight collaboration and coordination.

Recruit, hire, train, supervise, and evaluate GET translators and employees working on GET programs.

Monitor and track program budgets and staffing needs.

Create and distribute program evaluations; meet with participants, faculty and staff to gather qualitative feedback on programs.

The mission of the Study Abroad Office is to serve all North Carolina State University students by providing academically well-matched, immersive experiences abroad, with a commitment to safety and accessibility.

Program Management Responsibilities:
- Work with professional staff as a team to manage a subset of programs, including faculty-led group programs of various lengths, non-exchange semester-length programs, and exchange programs.
- Manage student exchange agreements and serve as the lead contact for NC State study abroad programs in a designated geographic region (currently the UK, Ireland, the Netherlands, Austria, and Germany). This includes facilitating renewals, initiating new agreements, and maintaining a balance of enrollment numbers.
- Research programs and communicate with colleagues at partner institutions and international education organizations in the United States and abroad regarding academic opportunities, costs, housing options, support services, and exchange agreements. As well as, serve as advisor for participants from the nomination process through re-entry.
- Coordinate and administer designated NC State group programs (currently faculty-led programs within the College of Engineering and the Poole College of Management), including: oversight of program budgets; marketing materials; emergency procedures; adherence to University and Office policies; and, in collaboration with faculty and overall program personnel.
- Collaborate with the Director, Associate Director, and Assistant Directors in developing and implementing new programs and other projects and initiatives, as needed.
- Work closely and maintain appropriate relationships with faculty, academic advisers, and other campus partners throughout the university.
Global Responsibilities:
- This position will coordinate Study Abroad Office scholarship applications, including managing the application process; coordinating the reader process; promoting scholarship opportunities and highlighting recipients to increase awareness; and coordinating and presenting funding information sessions.
- Work with Assistant Director to support scholarship committee reviews, distribute awards, and ensure recipients fulfill scholarship requirements.
- Assist with the planning and implementation of special events for scholarship recipients. Liaise with the Office of Scholarships and Financial Aid and other campus partners to support the scholarship process.

Organizational Overview:



CAPA The Global Education Network is an established leader in the development and administration of quality international education programs. For over 45 years, we have partnered with universities and colleges across the country and around the world, providing a full range of programs and integrated services designed to support all aspects of international education. Our strong worldwide network, professional expertise, and demonstrated success in the field make us the preferred resource for a growing number of US institutions of higher learning for their study abroad needs. CAPA is headquartered in Boston and operates programs in Barcelona, Buenos Aires, Dublin, Florence, London, Shanghai and Sydney.



CAPA: The Global Education Network is committed to academic excellence, integrity and innovation in learning abroad. Our mission is to provide meaningful experiences that challenge and inspire students to analyze and explore complex political, cultural and social landscapes within urban environments. Through our commitment to personalized learning, collaborative learning communities and global connections via technology, we prepare students to live and work in a globally interdependent and diverse world.



General Description:



The Institutional Relations Manager (IRM) is a sales role responsible for business development as well as for maintaining and growing existing institutional partner relationships within a region designated by CAPA. We are seeking candidates based in multiple locations, specifically Colorado, California, Oregon and Washington. A remote work arrangement is required. In addition to cultivating new relationships with universities and colleges, the IRM works with CAPA’s current partners to develop new business streams by approving new CAPA programs, developing custom programs, and increasing student enrollments.The ideal candidate will be a target-driven strategic thinker who is highly self-motivated and able to collaborate and function as a productive team member across departments. This position reports to the Regional Manager of Institutional Relations.



Key Responsibilities

• Assess business opportunities, establish goals, and take ownership for growth within your assigned region.

• Develop and manage strategies to exceed growth targets.

• Consult with U.S. universities and colleges to develop strategic partnerships to allow their students to access CAPA’s study and intern abroad programs.

• Develop customized program opportunities with institutions in CAPA locations, utilizing extensive knowledge of best practices and expertise in academics, internships, and student services.

• Attend study abroad fairs and related university events to generate leads to hit enrollment targets.

• Develop, establish, and maintain relationships with study abroad professionals, administrators, and faculty at partner institutions.

• Raise brand awareness by meeting with current and prospective partners, presenting papers and participating in sessions at national and regional conferences.

• Work in conjunction with multiple departments within CAPA, both domestic and international, to support our current partnerships and to look for opportunities to generate new ones.

• Assist partners by guiding their program development efforts, supporting recruitment, communicating CAPA updates, handling special requests, and providing creative solutions to complex programming.

• Travel domestically 25-40% of the year, depending on peak seasons.

Organizational Overview


CAPA: The Global Education Network is committed to academic excellence, integrity and innovation in learning abroad. Our mission is to provide meaningful experiences that challenge and inspire students to analyze and explore complex political, cultural and social landscapes within urban environments. Through our commitment to personalized learning, global connections via technology and collaborative learning communities, we prepare students to live and work in a globally interdependent and diverse world. CAPA: The Global Education Network is headquartered in Boston and operates programs in Barcelona, Buenos Aires, Dublin, Florence, London, Shanghai, and Sydney.


General Description


The primary focus of the Custom Program Developer is to support the Institutional Relations team by developing time-sensitive and accurate budgets, proposals, and contracts. The Developer should also serve as a resource, consulting to provide insight and guidance into what program inclusions and structure will help the institution achieve their stated goals and optimize the program for success with student recruitment. This position is based in Boston, Massachusetts.


Essential Duties and Responsibilities


• Collaborate with the Director, Custom Programs & Strategic Partnerships and Institutional Relations Managers to create unique learning abroad programs with CAPA through custom and faculty-led programming opportunities. Problem solve and provide creative solutions to complex programming requirements.

• Develop and deliver timely and accurate budgets, proposals, and contracts for CAPA’s study abroad programs, utilizing internal financial systems, templates, and Salesforce/CRM.

• Accurately manage proposal and contract execution. Respond to university requests for proposals (RFPs) in a timely and efficient manner.

• Review and evaluate client requested proposal and contract changes and bring special requests to the attention of senior leadership.

• Assess contracts for completeness and accuracy; correct documents and file changes to contracts as needed.

• Manage partnership agreements, including affiliation agreements and special pricing agreements. Collaborate with Institutional Relations Managers to ensure accuracy.

• Work in conjunction with multiple departments within CAPA, both domestic and international, to support our current partnerships. Collaborate with overseas teams to develop unique ideas for discipline-specific programs and confirm accurate descriptions of deliverables in contracts.

• Accurately update budget database and collaborate with finance on budget outputs.

• Assist with representing CAPA at study abroad fairs to talk with students about CAPA program opportunities; some travel required during Fall and Spring terms.

• Other contract and budget duties, and special projects as assigned.

• Other duties and projects as assigned

Company Profile:

CEA is a leading global education provider with nine campuses worldwide and 40 additional partner programs located throughout Eastern and Western Europe, Latin America, South America, and China. CEA’s programs combine a student-centered curriculum, global competence, cultural immersion, and academic excellence. Programs include such topics as language studies, cultural competency, liberal arts, social sciences, and international business. CEA is widely recognized for the quality of its programs and has a strong global brand in the education industry. Headquartered in Phoenix, AZ, CEA employs over 200 staff in 15 countries around the globe.


Position Summary:

The Digital Marketing and Analytics Manager oversees all digital lead acquisition channels including Paid Search, Paid Social, Referral Partners and SEO (Search Engine Optimization). He/she will manage vendor relationships, providing goals, holding each accountable to improve their specific channel. Having a strong analytical background, this individual will provide insights into channel and website performance utilizing Google Analytics, Salesforce, Adwords, Facebook Business Manager, etc, building detailed reports that are able to be distilled for executive distribution with clear action items. Focusing on improving both traffic and conversion rate, the Digital Marketing and Analytics Manager will work closely with website owners to improve and test UI/UX improvements with lead generation in mind.



Position Duties/Responsibilities:

The job duties listed below are not all inclusive of what the employee may be responsible for. Other duties may be assigned to assist with achieving certain goals, meeting expectations and supporting business needs.



• Manage and improve all digital lead generation channels including Paid Search, Paid Social, Referral Partners and SEO (Search Engine Optimization).

• Serve as the main point of contact for all related vendor relationships, while holding each partner accountable to specific KPIs related to lead generation.

• Provide insights to overall lead generation performance with specifics for each channel utilizing all relative data sets including Google Analytics, Salesforce, Adwords, etc.

• Serve as the main owner of marketing related analytics in the organization. Build dashboard, define segments and train others on how to best understand digital performance.

• Create detailed reports with high-level executive summaries focused on action items for KPI and KSO improvement.

• Increase both traffic and conversion rate for CEAStudyAbroad.com, utilizing A/B testing and landing page UI/UX optimization.

• Define goals, create plans and test new digital lead generation platforms focusing on optimizing CPL, CPA, etc.

Company Profile:
CEA is a leading global education provider with nine campuses worldwide and 40 additional partner programs located throughout Eastern and Western Europe, Latin America, South America, and China. CEA’s programs combine a student-centered curriculum, global competence, cultural immersion, and academic excellence. Programs include such topics as language studies, cultural competency, liberal arts, social sciences, and international business. CEA is widely recognized for the quality of its programs and has a strong global brand in the education industry. Headquartered in Phoenix, AZ, CEA employs over 200 staff in 15 countries around the globe.

Position Summary:
The Communications Manager owns the strategic development of CEA’s communications strategies, working to drive awareness, engagement and enrollment for new and existing programs, courses, internships, and custom programming. Working closely with both the marketing team and internal/external stakeholders including University Relations, Program Development and Enrollment, the Communications Manager creates and deploys university and student specific integrated communication strategies across several channels in both unique messages and ongoing nurture campaigns. Focused on securing new leads and opportunities, he/she will utilize tools such as whitepapers, webinars and gated content to engage current and potential university partners. The Communications Manager also oversees the management of the communications team, working to prioritize projects in coordination with the marketing department.

Position Duties/Responsibilities:
The job duties listed below are not all inclusive of what the employee may be responsible for. Other duties may be assigned to assist with achieving certain goals, meeting expectations and supporting business needs.

• Develops the communications strategy for the organization, focused on both University and student audiences.
• Oversees and manages the execution of the communications strategy, working cross-functionally from inception to deployment, ensuring
that the messaging meets the needs of all stakeholders.
• Builds unique and well-developed communications plans for strategic organizational launches including new destinations, disciplines and
programs, increasing awareness, generating leads and driving program participation at the university and student levels.
• Promotes CEA within the international education community, positioning the organization as an industry leader and a preferred partner via
conferences, presentations, etc.
• Builds integrated communications campaigns utilizing CEA’s communication platforms across all channels utilizing segmentation and
personalization based on targets and data.
• Develops ongoing campaigns based on behavior, nurturing contacts from awareness to engagement.
• Creates strategic awareness campaigns promoting CEA’s international education initiatives via newsletters, webinars, whitepapers, gated
content, etc with the goal of generating new university interest.
• Delivers critical, time-sensitive communications to our students, university partners and others as needed.
• Aids the University Relations team with communications and updates to promote and support their efforts in the field via effective use of
collateral or other strategies.
• Aids in the creation and distribution of proposals, working with the University Relations team to provide clear responses to RFPs.
• Participates in all Program Development planning meetings related to program research, development and launches.
• Promotes CEA scholarships, student incentives, diversity initiatives, university familiarization trips via unique strategies for both students
and university partners.
• Manages the Communications team, prioritizing work, defining deadlines and project managing the team members aligning within the
marketing department.
• Works closely with Human Resources to develop and deliver internal communications for the organization both domestically and
internationally.

Company Profile:
CEA is a leading global education provider with nine campuses worldwide and 40 additional partner programs located throughout Eastern and Western Europe, Latin America, South America, and China. CEA’s programs focus on a student-centered curriculum, global competence, cultural immersion, and academic excellence. Study and Internship programs are offered in disciplines such as business, engineering, communication, psychology, modern languages, and social sciences. CEA is widely recognized for the quality of its programs and has a strong global brand in the education field. Headquartered in Phoenix, AZ, CEA employs over 200 staff in 15 countries around the globe.

Position Summary:
The Academic Dean of Global Programs supports CEA’s vision or academic delivery worldwide. The Dean does this by supporting CEA academic personnel with classroom and faculty management, and serving as a resource for escalated issues. The Dean regularly reviews CEA academic policies to ensure they align with U.S. higher education standards and provides training to internal stakeholders. Overall, the Dean is charged with aligning academic processes and work cultures across domestic and international teams and driving process improvements to continuously enhance the CEA student experience. The Dean oversees the operations of the Academic Affairs team in the Phoenix Headquarters, and is responsible for managing CEA’s day-to-day relationship with its School of Record, the University of New Haven. Additionally, in conjunction with the VP of Academic Affairs, the Dean serves as a subject matter expert representing CEA’s academic quality to internal and external stakeholders, and supports a variety of U.S. university growth initiatives.

Position Duties/Responsibilities:
The job duties listed below are not all inclusive of what the Dean may be responsible for. Other duties may be assigned to assist with achieving certain goals, meeting expectations and supporting business needs.
• Continuously monitor the student academic experience, identify areas of improvement, and collaborate with international teams to
implement enhancements
• Lead cross-functional teams in the review of CEA Study Center policies and implement recommendations to align CEA’s policies with U.S.
higher education standards
• Serve as a resource to Academic Directors regarding classroom and faculty management
• Support CEA Academic Directors worldwide with staff and faculty training on study abroad best practices
• Oversee the execution of pre-departure academic operations that support onsite academic delivery such as low GPA review, special
accommodations, placement exams, and student/faculty access to library resources
• Oversee the use of CEA’s learning management system (Moodle) and ensure CEA academic staff are properly trained
• Support Academic Directors with the development of new course syllabi and identification of new faculty as CEA expands its curricular
breadth
• Resolve escalated academic student issues in a timely fashion keeping the student’s best interest in mind while protecting CEA’s academic
integrity
• Manage all School of Record compliance responsibilities including academic performance reviews, annual reporting, course and faculty
submissions, and course audits
• Serve as a subject matter expert responding to the requests of University Relations, Partnership Services, Enrollment and Marketing to
include but not limited to:
o Contributing academic content for strategic Request for Proposals (RFPs)
o Developing materials to articulate CEA’s academic advantage
o Participating in video conferences or in-person meetings with university personnel
o Responding to the unique academic requests of our U.S. university partners
• Serve on CEA’s Behavior Intervention Team (BIT) proactively looking for ways to support student academic success while onsite
• Monitor the integrity of CEA’s academic program data and student academic records
• Evaluate the academic credentials of potential new international academic partners in conjunction with Program Development
• Manage the Academic Affairs staff in the Phoenix Headquarters, aligning their work and goals to organizational KSOs
• Stay abreast of trends in higher education and communicate routinely with academic personnel worldwide
• Support the VPAA with global assessment initiatives and other projects as needed

The primary function of this position is to coordinate the advising, application, and pre-departure phases of study abroad programs facilitated by the NC State European Center in Prague (NC State Prague). NC State Prague is the university’s only permanent overseas facility. As a unit of the Office of Global Engagement, NC State Prague primarily serves as a study abroad location for NC State students, sending more than 200 students each academic year on a variety of programs offered every summer, fall, and spring. This position is based in Raleigh, NC and reports to the Associate Director.

The Program Coordinator is an integral part of the NC State Prague team and works closely with the Associate Director in Raleigh and the Director and Student Affairs Coordinator and other staff located in Prague, Czech Republic to execute high quality programming. This position also works closely with the Study Abroad Office to maintain up to date information on the university’s policies and procedures, as well as to manage the application process via Terra Dotta’s TDS Study Abroad.

As the advisor for NC State Prague, the Program Coordinator is the first point of contact for students interested in studying in Prague. They advise all students applying for semester-long programs and respond to inquiries for students interested in summer and short term programs. The Program Coordinator proactively reaches out to students across NC State and beyond to encourage and develop greater participation in programs at NC State Prague. The Program Coordinator is also responsible for developing and executing strategies to fully prepare students for their onsite experience.

Duties may include, but are not limited to the following:

-Recruiting students for programs at NC State Prague including but not limited to: classroom presentations, tabling events, study abroad fair, and other campus activities.
-Maintaining, updating, and creating (as needed) programs in Terra Dotta’s TDS Study Abroad.
-Coordinating the application review process.
-Maintaining and updating the NC State Prague course scheduling system.
-Managing communication with applicants throughout each phase of the program.
-Maintaining in-depth knowledge of each NC State Prague program and proactively discussing components (academics, housing, etc.) of each with applicants.
-Communicating policies and procedures, visa requirements, and university expectations.
-Advising students on the Czech visa application process and conducting batch processing for fall and spring programs.
-Working closely with onsite staff to advise students needing special accommodations.
-Planning and executing pre-departure sessions on campus.
-Maintaining the online student portal with details on health and safety, travel preparations, and other key program information.
-Obtaining housing preferences from students and coordinating housing placements, in collaboration with onsite staff.
-Continuously assessing programs and efforts to improving pre-departure and re-entry activities, and to provide better information to students about specific programs.
-Providing ongoing coordination with the Student Affairs Coordinator in Prague to consult on the overall student experience.

Reporting to the Director of Education Abroad, the Assistant Director oversees study abroad operations and provides leadership to the advising team to advance the mission and vision of UA’s Education Abroad department through collaboration with campus departments, faculty program leaders and international partners to provide academically sound, relevant, and safe study abroad programs and exceptional student advising services.
 
The Assistant Director will manage day-to-day operations of study abroad as it relates to student advising, pre-departure process, returnee procedures, campus reporting, and academic integration. The Assistant Director is responsible for interpreting and ensuring adherence to UA, UA System, state and national policies and regulations as they relate to study abroad programs. This position must be knowledgeable of UA travel policies, risk management policies, academic registration and records protocols, financial aid and admission policies, as well as the professional standards for study abroad from NAFSA: Association of International Educators and the Forum on Education Abroad Standards of Good Practice. This position supervises three full-time staff members. This position must also possess a knowledge and sensitivity to persons of diverse cultural backgrounds.


 

Chartered in 1783 (the first college chartered in the newly recognized United States), Dickinson is a highly selective, private liberal-arts college with around 2,300 full-time undergraduate students. Founded in Carlisle, Pa., by Benjamin Rush and named for John Dickinson, its mission is to offer students a useful education in the arts and sciences that will prepare them for lives as engaged citizens and leaders. The 180-acre campus of Dickinson College is located in the heart of historic Carlisle, Pa. Dickinson has an international student population of 13% and over 60% of students study abroad. Dickinson is the only institution to win the prestigious NAFSA Paul Simon Award for Campus Internationalization twice in 2019 and 2003.

Dickinson College is an intellectual and social community that values justice, free inquiry, diversity, and equal opportunity. It is a fundamental policy of the college to respect pluralism, civility and mutual understanding within its community. The college does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, gender identity or expression, sexual orientation or any other protected class.

This position includes responsibilities that are critically important to the educational mission and both strategic and daily operations of international student and scholar services at a highly-selective, globally focused liberal arts college. This position also serves a critical role in the College’s strategic plan to institutionalize inclusivity. The Assistant Director (AD) will help to foster a positive, inclusive culture on campus in a variety of ways including supporting efforts to build intercultural skills across our campus community. The AD serves as the campus Primary Designated School Official (PDSO) ensuring that the college and the international population are maintaining compliance with laws and regulations from the Department of Homeland Security and the Department of State. As part of the Center for Global Study & Engagement (CGSE) leadership team, the AD works closely with faculty and administrative offices across campus to develop, provide, and sustain high-quality services and programming for over 300 international students as well exchange students, scholars and international visitors.

Essential Functions:

Oversee SEVIS and other federally required reporting to Departments of State and Homeland Security including J-1 Annual Report, F-1 Re-certification, and all updates to Form I-17 for institutional compliance and lead both F-1 and J-1 documentation issuance and advising services. Serve as DSO and ARO.

Coordinate with and be in regular communication with various offices across campus in support of international students and scholars, including: Admissions, Office of Equity and Inclusivity, Student Life, Academic Advising, Multi-lingual Writing Center, Wellness Center, Human Resources, Financial Operations, Registrar, and various other administrative offices and academic departments.

Participate in Strategic Planning efforts for CGSE including institutional-wide inclusivity and campus internationalization efforts
Lead, participate in, and assess the value of educational presentations, surveys, workshops, programs, and activities related to new student orientation, immigration regulations, cultural adjustment, and intercultural competency.

Develop resources and practices to improve advising and communications with students and scholars on academic support resources, adjustment issues, personal and family concerns and compliance issues.

Supervise Coordinator/Advisor providing management, on-going training and oversight of professional development.

Administer international/exchange student and scholar specific tasks such as budget management, exchange balances, transportation, housing (for scholars and visitors) and US related requirements (e.g. Social Security Number, state ID card, driver’s license, etc.)

The Global Living and Learning Programs Advisor (GLLPA) advises student participants in an assigned portfolio of programs, including the undergraduate living and learning programs at Villa Le Balze (VLB) in the fall, spring, and summer terms, and provides support to members of the Office of Global Education (OGE) and Villa Le Balze related to the development and administration of those programs. The GLLPA supports the broader work of the Office of Global Education and Global Living and Learning Programs team by developing and carrying out sophisticated marketing and recruitment strategies for Villa Le Balze undergraduate programs, assisting in the development and evaluation of new programs and curricular initiatives, and developing materials to train faculty who teach there.

Reporting to the Assistant Director of Global Living and Learning Programs, the GLLPA has duties that include but are not limited to:

Academic Advising and Program Management
* Prepare students to be successful abroad through a comprehensive advising process which includes intake, program selection, application and placement, pre-departure orientation, and support while abroad and upon return.
* Manage student incidents and emergencies abroad; work with students and onsite staff to resolve low-level incidents and emergencies; collaborate with ADGLLP to respond to higher-level emergencies; defer highest-level emergencies to ADGLLP and Director of Global Education.
* Collaborate with OGE and Villa Le Balze staff and faculty/program directors on the development and delivery of student programming, including interest meetings, orientations and reentry programs.
* Work collaboratively with Villa Le Balze staff and faculty/program directors to finalize program details, including budget preparation and management, communication with vendors for program services, and other logistical details related to administration and compliance for an assigned portfolio of programs.
* Respond to general inquiries from students, parents, faculty members, campus partners, outside study abroad professionals and stakeholders about OGE’s faculty-led programs and initiatives.

Marketing, Outreach, and Recruitment
* Work closely with the Assistant Director of Global Living and Learning Programs, Villa Le Balze staff, and individual faculty/program directors to determine program recruitment goals and marketing strategies.
* Collaborate with Application and Outreach Coordinator and faculty/program directors to develop and maintain digital and print marketing materials for new and existing programs, including website content, program brochures, event posters, and program advising sheets (etc.) focused on an assigned portfolio of programs.
* Collaborate with Application and Outreach Coordinator and faculty/program directors (when appropriate) to facilitate student-focused outreach activities and events, including, but not limited to, information sessions, classroom visits, study abroad fairs (etc.) focused on an assigned portfolio of programs.
* Develop and maintain relations with institutions to facilitate the recruitment and enrollment of non-Georgetown student participants in Villa Le Balze programs.

Financial and Business Administration
* Assist in the development, preparation, and management of program budgets for an assigned portfolio of programs.
* Review receipts and expense reports for program administrators and work with the Associate Director of Finance and Business to submit final budget reconciliation documents.

Program Development and Evaluation
* Work closely with the Assistant Director of Global Living and Learning Programs and Villa Le Balze faculty/program directors on the conception, development, and evaluation of an assigned portfolio of programs, including the undergraduate living and learning programs at Villa Le Balze.
* Coordinate program evaluations/reviews cycle and evaluate outcome assessments including conducting interviews with GU participants and overseas faculty, discussing program adjustments with faculty directors and host-university staff, and working with the Assistant Director for Global Living and Learning Programs to recommend program improvements.

Representation and Professional Development
* Represent OGE in on-campus forums, as well as represent Georgetown University and OGE in national and international forums, as assigned by the Assistant Director Global Living and Learning Programs and the Director of Global Education.
* Participate in relevant professional development opportunities with the goal of developing new skills and knowledge, which will help the office achieve its goals and objectives.

Illinois is a world leader in research, teaching, and public engagement. We serve the state, the nation, and the world by creating knowledge, preparing students for lives of impact, and addressing critical societal needs through the transfer and application of knowledge. Illinois is the place where we embrace difference. We embrace it because we value it. Illinois is especially interested in candidates who can contribute, through their research, teaching, and/or service, to the diversity and excellence of the Illinois community.

Global Education and Training (GET) is comprised of GET, the Intensive English Institute (IEI), and the Shanghai Office. For over 25 years, GET has provided comprehensive educational and executive training programs to thousands of students and executives from around the world. GET’s programs provide valuable opportunities for individuals and teams to develop global competencies at Illinois, and prepare current and future industry leaders to work in diverse, international contexts. For more than 50 years, the IEI has provided a challenging and supportive educational environment where language learners can gain proficiency in English for academic, professional, or other purposes. The Shanghai Office, opened in December 2013, operates as a natural extension of the Illinois-China partnership, serving students, faculty, staff, and alumni through outreach, protocol, and career activities.

PRIMARY POSITION FUNCTION/SUMMARY:
Provide leadership, oversight, and coordination for the training programs offered by Global Education and Training (GET).

MAJOR DUTIES AND RESPONSIBILITIES:
Lead efforts to develop and coordinate GET’s various educational and training programs for a variety of international participants, including executives, undergraduate and graduate students, and higher education administrators and faculty.

Initiate, supervise and perform analysis to determine viability of all aspects of proposed programs, and to evaluate ongoing and completed programs.

Supervise and lead staff to achieve success and foster and culture of innovation and excellence of programmatic offerings.

Direct marketing efforts, including relationships with international and campus partners, to grow and diversify client base.

Contribute to strategy and development of efforts of GET by supporting or leading strategic initiatives.

Provide budget oversight, financial management, and expenditure analysis for GET training programs, ensuring compliance with policies and procedures.