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The Education Abroad (EA) unit within Global Programs at the Pennsylvania State University is seeking an Academic Services Manager to head our Academic Services team and advise senior management on effective practices for application processing, enrollment outreach, as well as academic records and data management. This position will review and identify opportunities for efficiency and effectiveness with regard to critical processes such as the enrollment management cycle; application processing and timelines; international course equivalencies; grade posting; managing all internal and national reporting; assisting with Education Abroad scholarships; managing the Terra Dotta application software in collaboration with the Global Programs (GP) Application Development Team; liaising with other team members to offer software training and support; and data management to ensure timely and superior service to students, staff, and faculty.

This position will identify and implement technology-based solutions for achieving EA goals where appropriate. This position also supervises two Records Specialists, the Exchange and Outreach Coordinator, as well as student workers where appropriate. This position provides oversight for the exchanges portfolio and serves as primary support for the Records Specialists in EA. The successful candidate will be responsible for the following:

-Manage the Education Abroad (EA) instance of Terra Dotta software including installation, updates, user support, and troubleshooting. Using Terra Dotta software, develop and implement processes that meet current and future records management needs, including features for risk management. Monitor processes to ensure accuracy of data

-Supervise the EA Academic Services Team, which includes two Records Specialists and the Exchange and Outreach Coordinator. Facilitate and help in the recruitment, interviewing, and selecting of staff that have the right technical and personal abilities to help further the Academic Services Team mission.

-Advise senior management on a wide range of complex enrollment and data management issues. Recommend and initiate changes in operational procedure to optimize efficiency. Oversee the EA application cycles, collecting data, observing trends, and adapting timelines to best meet the needs of faculty, staff and students.

-Review, design, implement, and manage all projects related to academic services and enrollment management, including the exchanges portfolio and risk management programs.

-Manage all communication with EA reviewers for study abroad applications (including training, troubleshooting and helping to facilitate student redirects). Collaborate with the University Office of Conduct and the Global Safety Office, during the application process, to ensure student safety and responsibility.

-Using a combination of Penn State data systems, create reports for various internal units and for external entities.

-Support EA leadership in the management and distribution of Global Programs scholarships, including: review, design and implementation of the scholarship application process. Assist in resolving scholarship issues with Parent Philanthropy, Student Aid, GP Finance and/or Bursar.

-Work with Global Programs Billing and colleagues across the University to ensure appropriate registration, billing and awarding policies.

-Work with the Education Abroad Team on special events and initiatives.

-Promote and support diversity programs in the workplace

The Pennsylvania State University is committed to and accountable for advancing diversity, equity, and inclusion in all of its forms. We embrace individual uniqueness, foster a culture of inclusive excellence that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusive excellence as a core strength and an essential element of our public service mission.

CEDEI’s English Program is hiring teachers for online classes!

We have three locations in Cuenca, offering English classes to more than 1,000 students with a staff of at least 50 teachers. Due to the sanitary emergency and COVID-19 pandemic, we currently have a need for teachers for our online classes. Applicants should be able to commit to teaching a minimum of one month-long intensive cycle.

Start Date
Late June 2020

Teachers are expected to participate in a remote orientation and training program which includes webinars about the online platforms we use to conduct virtual classes, an introduction to CEDEI, information about curriculum and grading policies, and short online practice classes with feedback.

Application Deadline: For best consideration, please submit your application materials by 4:00 p.m. (MST) on Tuesday, June 9, 2020.

The Office of Internationalization provides leadership and support for the University of Denver’s efforts to internationalize the curriculum and the campus. At DU, students and scholars from overseas are part of our community, and all of our faculty and students are encouraged to study, research, and offer service in a global context.

Position Summary

The Director of the Office of International Education\'s (OIE) role is to provide leadership and manage the University\'s education abroad programming, and implement developments in term-length and other study abroad opportunities as decided by various constituencies on campus, primarily the Vice Provost for Internationalization, the Internationalization Council and other faculty and staff committees/units. The Director also advises students, parents, faculty, and staff of the various opportunities for studying abroad. This position is responsible for promotion of programs; management of program sites; preparing students for an experience abroad; transferring course credit; managing compliance and risk concerns regarding study abroad for the university; and responding to the needs of students, parents, staff, and faculty. The Director is also responsible for managing the study abroad operational and program budgets in conjunction with the Director of Budget and Operations. Finally, this position advocates and supports the articulation and integration of connections between study abroad and global learning outcomes across campus.

Essential Functions

Implement developments in programming at DU under the guidance of faculty committees, the Vice Provost for Internationalization, and other University groups.
Manage all aspects of the various study abroad programs at the University of Denver (including undergraduate term-length), coordinating DU Partner Programs, the Cherrington program, and unaffiliated programs.
Manage and supervise all elements of the study abroad process: advising process, orientations, study abroad process and materials, family and parent connection and ethos, transcript process, etc.
Serve as liaison to various university offices to maintain effective processes: Financial Aid, Registrar, Bursars Office, Legal, ERM, IR, Academic Advising, Student Rights and Responsibilities, Campus Safety, etc.
Manage study abroad personnel (currently a team of six). Responsible for developing clear job guidelines, professional development, performance tracking and reviews, etc.
Develop and analyze pre- and post-study abroad surveys and learning outcome assessment.
In conjunction with Enterprise Risk Management, manage all components of compliance (VA Benefits, Title IV, Title IX, Cleary, etc.), risk and crisis management issues for the study abroad division.
Develop and maintain polices for the OIE, develop and maintain legal signature documents, all pre-departure materials relating to risk management, Global Grades and Credit Scale, etc.
Work with Institutional Research (IR) to assist with Open Doors reporting.
Work across campus units to integrate study abroad curriculum and outcomes, supporting and integrating university goals for global learning.

Knowledge, Skills, and Abilities

Lead, implement and develop DU\'s term-length and other study abroad opportunities under the direction of the Vice Provost.
Must understand operational and program budgets and be able to work with the Vice Provost, the Director of Budget and Operations, and with other areas of the University in developing, implementing and managing the budgets.
Good interpersonal and intercultural communication skills, written and oral communication skills, and cross-cultural awareness.
Self-motivated, flexible, and possesses strong organizational, leadership and administrative skills.
Ability to effectively present information and respond to questions from groups of faculty, administrators, staff, students, parents, and the general public.
Knowledge of study abroad learning outcome protocols as well as program evaluation protocols.
Supervise the Study Abroad advisors\' orientation events.
Knowledge of foreign higher educational systems and various organizations related to study abroad.
Knowledge of Open Doors reporting.
Knowledge of connections between international education abroad and internationalization at home
Able to work with others; able to communicate effectively with staff, students, and parents; positive attitude; willingness to be flexible as the programs develop.
Must be able to multi-task—this position will constantly be working on several projects at one time. Independent working skills while recognizing the need to participate in a group setting.
Knowledge of curricular mapping between study abroad and campus academic units
Ability to track, synthesize and apply relevant practical and scholarly works related to global learning and study abroad
Knowledge of current trends in cross-border education, such as global learning, diversity and sustainability in study abroad
Computer and marketing skills

Director of Global Education
Duke Kunshan University
Job Description

Position Overview:
The Director of Global Education provides strategic leadership and oversight for undergraduate global education at Duke Kunshan University. Working closely with the Dean of Undergraduate Studies, as well as DKU administrators and faculty, the Director will develop programs, policies, and procedures for both outbound study away at Duke and other universities and incoming non-degree programs. The Director will also represent the Office of Global Education at university functions and promote global education programs to internal and external stakeholders.

Reports to:
Dean of Undergraduate Studies, DKU

Location:
Kunshan, China

Essential Duties:
o Strategy and Planning
 Sets strategic goals for outbound and inbound Study Away for DKU
 Establishes and maintains institutional partnerships and exchange agreements
 Develops inbound study programs for non-degree students studying at DKU, including exchange and direct enroll students, as well as Duke students
 Develops and maintains crisis, risk management and emergency response protocols for DKU students abroad
 Identifies and seeks internal and external funding opportunities for students and programs
 Develops processes, policies, and procedures relating to students engaged in both credit and non-credit bearing activities abroad
o Operations and Management
 Oversees the Office of Global Education, including personnel and financial management
 Serves as lead for user implementation of Terra Dotta, in close coordination with DKU IT, including identification of process and reporting requirements
 Manages cross-campus collaborations with faculty, academic units and administrative offices on global education initiatives
o Service and Representation
 Markets and promotes both inbound and outbound study away opportunities
 Represents Global Education at university functions, including admissions, recruiting, and parent events
 Hosts visiting delegations from Duke and other institutions, including agenda coordination and event promotion, in areas relevant to Global Education
o Assessment and Evaluation
 Coordinates assessment of both inbound and off-campus studies and activities, in collaboration with the Office of Assessment
o Other duties as assigned

This position directs and oversees the financial and operational activities for the organization including the preparation of current financial reports, and summaries, facilities and information technology needs. Collaborates with the President/CEO and Board of Directors in developing strategic and long-range analysis and financial modeling to support organizational initiatives.

Essential Functions:

• Responsible for the preparation of all financial statements, including income statement, balance sheets, tax return and serves as point of contact for auditing firms. Manages the organizations in-state and out-of-state annual incorporation filings. Makes appropriate financial adjustments according to established standards and guidance from Board of Directors.
• Drives the annual budgeting process including modeling and comparing projections/forecasts to actual figures. provides ongoing budget management by reviewing and sharing budgeted expenses to actual expenses; recommends and makes necessary adjustments to current budget and/or future projections. Works collaboratively with President/CEO and program managers; providing quarterly and annual reports including detailed budget analysis and financial recommendations.
• Utilizes statistical and financial reporting techniques to analyze financial data used for both short and long-range planning. Creates single and multi-year business plans to ensure the ongoing operation of the organization. Analyzes information, prepares summaries and presents in a concise manner appropriate for various audiences such as the Board of Directors, President/CEO, program managers, etc.
• Operates as a strategic partner in assisting to identify opportunities for expansion. Identifies operational vulnerabilities related to enrollment and revenue through financial analysis. Reviews and suggests improvements to overall planning processes. Serves as a resource to the treasury committee and Board of Directors.
• Initiates, executes and maintains organization contracts. Oversees the request for proposal process and makes recommendations for operational and facility service providers to President/CEO and Board of Directors. Negotiates the terms of all financial and operational related agreements including, but not limited to, facilities and conferences/workshops. Acts as liaison to HR department of host institution.
• Manages and reconciles the organization’s banking and financial systems. Responsible for managing, monitoring, and generating monthly reports on all accounts, including but not limited to,banking accounts/fees, wire transfers and ACH payments, internal check processes, credit cards, and receivables/payables.
• Initiates and manages the membership renewal process. Serves as the point-of-contact for membership renewals preparing materials and addressing inquiries.
• Manages the organization’s evolving facilities and IT infrastructure/needs for home office and remote locations/staff. Ensuring the system capabilities, security of data and identifying and mitigating vulnerabilities.

Employee & FLSA Status: 1.0 FTE; FLSA Exempt
Department: Executive
Benefits: Full benefits (see below)
Reports To: Board of Directors

ORGANIZATION OVERVIEW
Mission Statement: HECUA (Higher Education Consortium for Urban Affairs) offers off-campus academic programs that provide students opportunities to do integrative intellectual, political, and artistic work in support of movements for social justice, peace, and environmental sustainability in the U.S. and abroad.
Vision Statement: Informed by a deep respect for the knowledge of communities most impacted by injustice, HECUA’s programs envision students, teachers, and community members as co-learners and co-creators.

For fifty years, HECUA has offered off-campus academic programs that provide undergraduate college students opportunities to do integrative intellectual, political, and artistic work in support of movements for social justice, peace, and environmental sustainability in the U.S. and abroad. HECUA pushes students to view their program as more than an intellectual exercise. HECUA is committed to educating the whole student by fostering emotional intelligence, moral imagination, and compassion. Programs involve classroom work, field experiences, and carefully constructed and monitored internship projects at partner organizations.

JOB OVERVIEW
The Executive Director is responsible for providing vision and leadership to the entire organization. Reporting to the President and Board of Directors, the Executive Director has overall strategic and operational responsibility for the organization’s mission, staff, services and programs, and future growth. This is a supervisory position with four direct reports including the Director of Enrollment, Director of Programs, Director of Finance & Operations, and the Communications & Marketing Manager.

KEY RESPONSIBILITIES

1. Vision & Strategic Leadership and Development (20%)
In conjunction with the Board of Directors, develop a shared vision and strategic plan through a collaborative process.
Demonstrate open and interactive leadership practices that draw on ideas and resources within the organization and allow the organization to adapt to changing environments.
Develop annually a set of short-range (one-year) operating goals to implement the organization’s strategic plan, ensuring that the vision and plan reflects HECUA’s unique position and strengths.
Ensure that HECUA’s philosophy, vision, and mission are understood and practiced throughout the organization and implemented through its services and programs.
Provide leadership for HECUA’s varied and unique contributions to its member organizations, students, and stakeholders, as well as to the larger public on issues related to HECUA’s mission and goals.


2. Financial Stewardship and Viability (20%)
Provide effective stewardship of HECUA’s resources to achieve strategic goals and organizational mission.
Oversee the preparation of an annual budget for Board approval and its implementation, in accordance with all current laws and regulations.
Oversee management of HECUA’s organization\'s resources within budget guidelines working in collaboration with the DFO and Board Finance Committee.
Provide leadership for the ongoing development and implementation of HECUA’s Advancement Plan while working in collaboration with the Board and staff.
Support the emerging culture of philanthropy within HECUA with relationship-based strategies and appeals to donors.
Identify and pursue funding sources, including establishing strategies to approach foundations, submit proposals and oversee administration of fundraising records and documentation.


3. Management and Supervision (20%)
Supervise and support the staff management and leadership teams.
Provide leadership in establishing an organizational climate that attracts, retains, and motivates staff for the most effective implementation of HECUA’s mission.
Oversee personnel management.
Oversee staff in the design, marketing, promotion, delivery and evaluation of programs, products and services.


4. Community, Public, and Other External Relations (15%)
Serve as the chief spokesperson for HECUA, articulating the organization’s mission, programs, and activities, and ensuring that HECUA maintains strong relationships with its various constituencies and its local, national, and international partners and colleagues.
Foster mutually beneficial relationships with the leadership and key offices at HECUA’s member colleges and universities.
Initiate and develop new consortium members, and forge relationships with networks and organizations that may provide new opportunities for HECUA, as appropriate.


5. Board Interface, Administration, and Support (15%)
Implement policies and procedures of the Board.
Communicate effectively with the Board and provide accurate and timely information to the Board and President to help the Board reach sound decisions and establish policies, gauge progress toward achieving organizational goals, and address issues of concern to the Board and organization.
Serve as the primary interface between the Board and staff.
Attend all full Board and Executive Committee meetings, and other committee meetings as necessary, and participate in deliberations as ex-officio member of the Board and its committees, except on the occasion of own review of performance and compensation.
Assist the President, Chairpersons of Board committees, and other officers of the Board to facilitate the effective exercise of responsibilities of officers and Board committees.
Identify relevant policy issues; initiate and direct the development of new policies for Board approval.
Work with the Board to prepare long-range strategic plans for HECUA, revise as needed, and implement those plans to meet HECUA’s mission and goals.
Work with the Board in conducting an annual evaluation of the performance of the HECUA organization and the Board.


6. Program & Organizational Administration (10%)
Participate in organization-wide activities (retreats, monthly staff meetings, etc) and cross-program exchanges to contribute to the broader work of HECUA.
Support HECUA’s mission and values by serving on active committees or working groups as able, and by incorporating organization-wide initiatives into program work.

Working Conditions: The HECUA offices are located at 2233 University Avenue, Suite 210, Saint Paul, MN 55114, conveniently located off the Green Line as well as bus routes 63, 67, and 87. This position works primarily in an individual office on the second floor, available via elevator or stairs. While the building allows pets, the office is pet free with the exception of service animals. Laptop computers and workstations are provided, with accommodations available for seated or standing desks. Infrequent travel in and beyond the Twin Cities Metro is required for this position.

Terms: This is a year-round, full-time position. The starting salary ranges from $83,000 to $90,000, commensurate with experience and qualifications. HECUA offers competitive health benefits, life and disability insurance, paid time off, and a generous 403(b) retirement plan. The preferred start date for the position is: August 1, 2020.

To Apply: The priority application deadline is 8am CST Monday, May 11, 2020, though applications may be accepted after that date until the position is filled. Interested candidates should email a PDF cover letter, resume and vision statement for HECUA moving into its 51 year and beyond to: hecuasearch@umn.edu. Please include “HECUA Executive Director” in the subject line. No phone calls please.

HECUA is an equal-opportunity employer. People of color, people with queer & trans identities, and people with disabilities are strongly encouraged to apply.

Background Check: Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The Forum on Education Abroad is pleased to welcome applications for the position of Editor of Frontiers: The Interdisciplinary Journal of Study Abroad. As a representative of the journal to scholars and practitioners in education abroad and related fields of inquiry, the Editor will be expected to be actively engaged in the field of education abroad and possess scholarly research interests and an active publication record within education abroad. They will be responsible for the overall quality of the intellectual content of the journal and for overseeing the peer review processes for the journal’s bi-annual issues (April & November) to ensure consistency, timeliness, equity, and transparency. The Editor will be responsible for upholding the mission and scope of Frontiers by selecting novel articles that represent important contributions to knowledge in our field, ensure rigor and integrity in research, and represent a wide array of scholars and disciplines. They will work closely with the Managing Editor to plan and develop additional publishing projects, e.g., special issues, virtual issues, conference presentations and outreach, and more.

We seek an experienced professional with the vision to explore new methodologies and frameworks that speak to readership in international education and beyond. The Editor will serve a 5 year term with the possibility to renew for up to 3 years. The position will begin July 1, 2020.

Published since 1995, Frontiers is an open-access, peer-reviewed academic journal that communicates the latest research on education abroad within a multi-disciplinary forum to reflect on critical issues and concerns for academics and professional practitioners. Frontiers is committed to an equitable and inclusive approach to scholarly publishing.

Tasks:
- Article Workflow and Editorial Decision-Making: Receive and review all submissions, assign manuscripts to editorial board members/other peer reviewers for review, make final editorial decisions based on peer reviewer feedback; ensure timeliness and ethics of this process and provide constructive feedback to all authors who submit to Frontiers; deliver manuscripts to publisher in timely manner
- Outreach and Promotion: Actively seek opportunities to promote the journal through presentations and publications, including optional editorials for the journal; represent Frontiers at professional conferences, including required attendance at The Forum on Education Abroad’s Annual Conference each year; actively recruit submissions and engage scholars from diverse disciplines and backgrounds in publishing and peer review processes
- Journal Management and Direction: Work closely with and coordinates with Managing Editor to establish goals and monitor progress, ensure on-time publication of regular issues, develop ideas for special issues and other publications
- Editorial Board: Editor serves as chair of the board and oversees its work; selects peer reviewers; recommends board members and other editorial positions to Managing Editor as as required

Remuneration:
- $5000 USD annual stipend, paid quarterly
- Conference registration fee waived for The Forum’s Annual Conference
- Opportunity to apply for grants and travel assistance from The Forum on Education Abroad

To Apply:
Send a C.V., writing sample, and a cover letter outlining your qualifications and your vision for the journal to the attention of Managing Editor, Amelia Dietrich at frontiersjournal@forumea.org. Finalists will be invited for an interview via Zoom with members of the Editorial Board’s Nominating Committee.

Deadline: EXTENDED! Apply by June 12. If you are interested in applying but are unable to prepare your materials before this deadline, please contact Managing Editor, Amelia Dietrich at frontiersjournal@forumea.org.

The Forum on Education Abroad is a 501(c)(3) non-profit, membership association recognized by the U.S. Department of Justice and the Federal Trade Commission as the Standards Development Organization (SDO) for the field of education abroad. The Forum develops and disseminates comprehensive standards of good practice, resources and training; advocates for education abroad and its value; and engages the field in critical dialogue to benefit students. The Forum’s 800+ institutional members include U.S. colleges and universities, overseas institutions, consortia, agencies, organizations, and foundations who are committed to improving education abroad.

For a complete description and to apply please see here: https://wd1.myworkdaysite.com/en-US/recruiting/scu/scu/job/Santa-Clara-CA/Director-of-International-Students-and-Scholars_R769

Overview of position:
The Director of International Students and Scholars isresponsible for providing results-oriented leadership and management for adynamic department that provides comprehensive services to Santa ClaraUniversity’s international students and scholars in the Global Engagementunit.  The Director of International Students and Scholars is a key memberof the Global Engagement Leadership Team responsible for campus internationalizationand global strategy for the University.  The Director will be committed tosupporting student success and actively advancing global diversity in keepingwith best practices in international education.  The Director of ISS workswith students, faculty and staff including Undergraduate, Graduate, Non-degreeprograms in all six schools and the College.   The Director of International Students and Scholars is responsiblefor managing the F-1 and J-1 programs for the University including immigrationcertification, reporting, administration, advising and the development anddelivery of support services for international students and scholars. S/he supports Global Nomads; US citizens living abroad studying at SCU. S/he serves as the primary spokesperson for International Students and Scholarsat campus presentations and events, and leads and manages a small and dynamicteam.   The Director activelyengages the University community in programs and activities and promotesunderstanding of the unique needs of the international studentpopulation.   Santa Clara University hosts approximately 1,400 internationalstudents, the majority of whom are graduate students.  In addition, SCUsupports 15-30 scholars each year.  International education is a keycomponent of Santa Clara University’s commitment to social justice anddiversity and inclusion.  Following the 2011 University Strategic Planwhich prioritized Global Engagement and Understanding, the University hasentered a phase of dynamic growth and development of global initiatives andenhanced connections among global programs resulting in a decade of significantgrowth in international students, international scholars, global partnerships,education abroad and programs emphasizing diversity and intercultural andglobal learning. 
Best,Susan

The University of Delaware invites nominations and applications for the position of Director of the Institute for Global Studies. The University of Delaware, a state-supported, privately managed institution, is located midway between Washington, DC and New York City. The Director provides oversight and leadership to the programs, extramural projects, and activities associated with the Institute for Global Studies and fosters an organizational climate that supports global education and values diversity. The Director works in collaboration with the colleges and other academic and administrative units to facilitate, expand and enhance campus internationalization, intercultural learning, and global initiatives.

MAJOR RESPONSIBILITIES:

Provides leadership and a vision consistent with the global educational mission of the university
Coordinates academic policies, programs and activities of the Institute for Global Studies
Determines the strategic objectives, short- and long-range planning, and the implementation of programs to meet global initiatives
Oversees study/travel programs, institutional agreements, international delegations, extramural projects, and the fiscal and personnel management of the Institute for Global Studies
Operates in collaboration with students, scholars, faculty, senior leadership, and administrative staff to create conditions that support and enhance campus-wide global objectives
Actively identifies and oversees external funding, including grants, for international initiatives
Represents the university with the local program administration and externally to the local media, educational and governmental agencies, and the community at large

Provide leadership in articulating and implementing the College’s vision for global education and in maintaining and strengthening the College’s wide array of international initiatives, including the Elementary/Special Education programs in Florence and Belfast, the PC-in-Rome program (in collaboration with CEA and the Department of Theology), the new PCSB in Shanghai and DWC “Civ in London” semester initiatives, and the education abroad experiential learning initiative with the School of Business.

Review of applications will begin in March 2020 and will continue until the position is filled.
Essential Duties:

1. Collaborate with senior administration in supporting the international and student engagement goals of the College’s Strategic Plan. Direct the development and administration of education abroad policies and procedures, and advise the President’s Senior Cabinet on issues related to international education. Serve as a clearinghouse and resource and provide guidance for all College-sponsored international travel, and promote and guide College constituents on fellowships and other professional development opportunities related to global education. Collaborate with Center for Teaching Excellence (CTE) and Center for Engaged Learning (CEL) to further global learning initiatives across campus. Partner with Mission & Ministry on planning for international service immersion trips and establish appropriate connections between Mission & Ministry and the PC-in-Rome study abroad program. Serve as an ambassador and resource in the recruitment for international Dominican Friars, and provide assistance and resource support in planning pilgrimages. Champion the benefits of study abroad and other international immersion experiences and lead and partner on initiatives that help students leverage and enhance their PC education. Provide support and guidance for service learning abroad immersion experiences. Collaborate with appropriate offices on crisis planning and management for people engaged in global education initiatives. Monitor and communicate potential international crises and conflicts that may affect the safety and security of travelers.

2. Guide and support academic departments and faculty in the development and oversight of study abroad options that integrate with the College liberal arts curriculum. Provide departments and faculty with appropriate faculty development opportunities to lead and administer educational programs abroad, including the Elementary/Special Education programs in Florence and Belfast, the PC-in-Rome program (in collaboration with CEA and the Department of Theology), the new PCSB in Shanghai and DWC “Civ in London” semester initiatives, and the education abroad experiential learning initiative with the School of Business. Collaborate closely with faculty in the development, execution, and sustainable growth of faculty-led abroad (FLA) programming in efforts to diversity geographic destinations, reduce curricular barriers, and champion accessibility through the strategic allocation of Santander Diversity scholarships – all hallmark features of PC200.

3. Administer and provide leadership for the Center for Global Education and its operations in support of students studying abroad. Direct and develop comprehensive supports and services for students at various stages of study abroad. Oversee the development and maintenance of the Center’s web site and associated publications. Ensure the Center’s participation in College-sponsored events and programs. Manage budgets, including the Center’s regular operating budget and the PC-in-Rome-budget. Direct and oversee the College’s administration of the home-school tuition model. Work with Institutional Advancement to identify external funding opportunities.

4. Lead the Center for Global Education in promoting and supporting good practices and norms of the education abroad profession, both on-campus and with the external community.
Marginal Duties:

1. Perform all other duties as may be required.

The Office of Global Learning is part of the Office of the Vice Provost for International Affairs. As such, we share the mission of developing and supporting global learning activities across the Cornell University community—in Ithaca, New York City, and the world. As a comprehensive international education unit, our office helps Cornellians from around the world grow as global learners. Our team coordinates education abroad experiences for Cornell students, advises international students and scholars on federal immigration and labor regulations, supports the engagement and success of international students and scholars into the Cornell community, and promotes cross-cultural competency on campus and beyond.

The Education Abroad Program Manager works in conjunction with faculty members and senior staff to develop and implement accessible, safe, fiscally sound, and meaningful short-term education abroad programs for undergraduate and graduate students. Reporting to the Senior Associate Director of Education Abroad, this new position will support the expansion of policy and processes to guide and enhance short-term programming at Cornell. The position will lead on program development and administration as well as enrollment management and advising.

The position’s primary focus will be:

-Support the expansion of policy and processes to guide and enhance short-term program development and administration at Cornell, such as by formalizing a program proposal and review process, timelines, division of responsibility, and implementation guidelines.
-Advise faculty on the program proposal creation and submission process, confirming that proposals meet all required attributes including program design, marketing and recruitment plans, effective use of off-campus sites, pre-departure orientation, and emergency plans.
-Support the creation and implementation of the program itinerary, logistics, and budget.
-Provide ongoing program development assistance to faculty. Act as primary contact between third-party vendors and faculty; review vendor bid responses to provide guidance to faculty.
-Ensure compliance with academic, financial, and health and safety policies.
-Develop and implement program-specific marketing and recruitment strategies in collaboration with faculty and the Global Learning outreach team.
-Serve as the primary program contact and advise students on academic alignment, eligibility, and the application process.
-Manage online applications and select participants in collaboration with faculty and collaborators in the Colleges.
-Support program assessment and student evaluations.

Under the supervision of the Assistant Director, assist with the recruiting, advising, orienting, and placing of students in outgoing education abroad programs (direct enrollment, international and national exchange and program providers) and students in incoming exchange programs. Design and implement pre-departure and re-entry programs. Assist in the day-to-day operations of the office.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provide advisement on an individual and group basis during program selection process.

Screen, advise and place students in education abroad programs and international internships. Advocate on behalf of incoming national and international exchange students with academic deans and other administrative offices at URI.

Develop promotional materials related to education abroad. Facilitate URI 101 and 102 sessions and other education abroad workshops, Study Abroad Fair and professional visits by affiliated program representatives.

Maintain expertise in higher education systems and oversee a portfolio of programs and exchanges. Assist in developing and promoting URI education abroad programs, provide input into admissions decisions, and ensure students’ compliance with registration and transfer credit requirements.

Assist with evaluation and development of ongoing and new programs. Assist with the collection and reporting of data, which includes but is not limited to program evaluation, and the development of policies and procedures to improve program and service effectiveness.

Maintain and update TDS for Study Abroad (StudioAbroad) website to reflect accurate program offerings and application requirements.

OTHER DUTIES AND RESPONSIBILITIES:

Share collaborative efforts with the Assistant Director and with academic and non-academic units within the University.

Work with academic departments and other University offices to gather information related to program evaluation and development as well as international student recruitment.

Collect and analyze follow-up data on students who have studied and interned abroad for the purpose of evaluating program effectiveness and developing new strategies for orientation and re-entry programs.

Perform other duties as required.

LICENSES, TOOLS AND EQUIPMENT:

Personal computers, printers; word processing, database management, spreadsheet software.

The Council for Christian Colleges & Universities (CCCU) seeks an Assistant Director of Enrollment and Marketing who is responsible for managing the enrollment and marketing responsibilities for our 10 BestSemester programs in 9 different international and domestic locations. BestSemester is known for faith-integrated, academically challenging global, experience-based programing with excellent faculty and staff. Program directors are supported by a Washington, D.C. based support team (marketing, enrollment, campus relations, crisis management and curricular development and planning).

The CCCU believes that experiential learning through domestic or global study abroad is a key contributor to intellectual and spiritual growth. A successful candidate will have a proven record of coordinating and implement marketing initiatives and successful meeting enrollment goals.

The CCCU is a higher education association of more than 185 Christian institutions around the world. With campuses across the globe, including more than 150 in North America and nearly 30 more from an additional 18 countries, CCCU institutions are accredited, comprehensive colleges and universities whose missions are Christ-centered and rooted in the historic Christian faith. Most also have curricula rooted in the arts and sciences. The CCCU’s mission is to advance the cause of Christ-centered higher education and to help our institutions transform lives by faithfully relating scholarship and service to biblical truth (www.cccu.org).

Core Responsibilities:
Marketing & Communications
• Create and implement overall marketing plan and strategy for all target audiences including students,, faculty/administration, and parents.
• Serve as the primary CCCU contact for Off-Campus Study Coordinators. Routinely draft sensitive communication regarding changes to program itineraries, safety issues, and the like.
• Be the lead editor for academic-related, program costs, and policy web pages for all programs
• Contribute ideas to the OCSC newsletter, and draft opening letter each quarter.
• Coordinate with CCCU communications team on BestSemester stories for Advance magazine and e-Advance newsletter
• Oversee the work of the Marketing Specialist as it relates to BestSemester.
• Manage and oversee the Alumni Ambassadors program including, but not limited to: oversee the collection and ongoing maintenance of alumni data; recruit, hire, and train alumni ambassadors each semester; manage alumni transcript requests; and utilize alumni data for study abroad fairs, phone-a-thons, campus visits, and recruitment events.

Registrar Responsibilities
• Oversee program enrollments, statistics, registration, grade reports and permanent record
• Oversee TerraDotta administration
• Ensure all grade reports are processed on-time. Review any proposed changes to the grade report format, and liaise with campuses regarding how credit is awarded for our programs.
• Update and maintain BestSemester’s Academic Catalog (web, Academic Catalog, brochures, etc.)
• Maintain the school of record agreement with Biola University, and work with each individual SOR student to gain acceptance and help their campus understand the unique nature of the agreement.
• Liaise with OCSCs through networking groups to gain an understanding of our various campus’ policies with regard to financial aid and program participation

Enrollment Management
• Supervise and manage admissions coordinators including holding regular staff meetings and check ins and provide annual performance reviews.
• Manage application and enrollment process across all programs, including the continued development of the BestSemester application system, e-signature documents, insurance requirements, and materials
• Serve as the administrator and champion of the BestSemester CRM, assigning general inquiry leads to Admissions Coordinator and rolling out new features
• Onboard all new staff on enrollment systems, communication plans, and processes.
• Monitor the weekly stats and regularly meet with admissions coordinators on lead management techniques and best practices to increase enrollment.
• Work with cabinet in setting realistic enrollment goals based on stats and trends.
• Compile reports and data on top sending campuses, trends in program participation, and enrollment conversion rates.
• Serve as the staff liaison to the Chief Enrollment Officers Commission.

Senior Director of Educational Programs
Expected Start Date: April/May 2020
Full Time, Exempt
Washington, DC

The Council for Christian Colleges & Universities (CCCU) seeks a Senior Director of Educational Programs who is responsible for directing the operations of the DC-based BestSemester support team, as well as supporting the BestSemester staff in 9 different international and domestic locations. BestSemester is known for faith-integrated, academically challenging global, experience-based programing with excellent faculty and staff. Program directors are supported by a Washington, D.C. based support team (marketing, enrollment, campus relations, crisis management and curricular development and planning).

The CCCU believes that experiential learning through domestic or global study abroad is a key contributor to intellectual and spiritual growth. A successful candidate will have a proven record of accomplishment in successful relationship and partnership building, legal, risk, and budget management.

This position reports to the Vice President for Educational Programs.

The CCCU is a higher education association of more than 185 Christian institutions around the world. With campuses across the globe, including more than 150 in North America and nearly 30 more from an additional 18 countries, CCCU institutions are accredited, comprehensive colleges and universities whose missions are Christ-centered and rooted in the historic Christian faith. Most also have curricula rooted in the arts and sciences. The CCCU’s mission is to advance the cause of Christ-centered higher education and to help our institutions transform lives by faithfully relating scholarship and service to biblical truth (www.cccu.org).

Core Responsibilities:
Student Programs Administration
• Stay current on knowledge and trends in the field of global and experiential education.
• Advise and serves as primary liaison and accountability structure for Directors at each site to ensure the standard of excellence and best practices are being followed for effective program operation and management; this work includes meeting with each program director at least once a month, virtually or in-person, and providing feedback to the Vice President for Educational Programs, who conducts the annual performance reviews for each program director
• In absence of Vice President, or by delegation, have management and decision-making responsibility for all student program operations
• Serve as primary decision maker for unforeseen challenges and circumstances
• Consult and advise BestSemester program teams on matters of discipline, health and safety, and academic policy
• Review student evaluations and program directors’ semester reports as part of ongoing assessment
• Assist Vice President in planning and coordinating Program Directors’ annual meeting, staff conferences, and SAPC visits
• Prepare /maintain student programs policies manual

Legal & Risk Management
• Develop MOUs and negotiate, maintain, and manage consortium agreements with partner institutions. Serve as the primary contact for partner institutions.
• Develop relationships and secure new partnership agreements with both CCCU and non-CCCU campuses.
• Develop new signature documents and waivers for students requesting payment plans, and/or vaccination exemptions, and oversee the use of all BestSemester signature documents to ensure all appropriate documentation for each student is received prior to program arrival.
• Answer the 24-hour emergency response line, and coordinate the DC program response to any issues.
• Ensure the Student Programs crisis management plan is updated each summer and field questions from programs regarding changes to their plans.
• Update the online incident reporting system, and read and respond to all incidents on programs, including reporting any incidents to campuses as needed.
• Serve as the Title IX coordinator for the CCCU, staying up-to-date on training and advising programs on appropriate actions during Title IX events. Serve as the primary communicator reporting Title IX incidents to campuses and liaise with their staff to facilitate any necessary investigations.
• Develop and maintain the healthcare questionnaires and Healthcare Provider Clearance forms for all programs ensuring the forms and questions are HIPPA compliant. Review all student applications that indicate they are currently being treated for an ongoing medical or mental illness. Determine whether or not students require additional paperwork for program approvals based on their health status.
• Consult with the CFO and insurance broker on the appropriate insurance coverages for program sites.
• Review daily OSAC reports from the state department regarding events affecting our program areas
• Stay up to date on new regulations and legislation on the state, federal, and international level that may impact program activities in the field of international education (i.,e. GDPR, Title XI, FERPA) and create and implement the appropriate process and policy changes to ensure compliance.
• Serve as the DC office consultant for any student disciplinary issues including probations and dismissals, ensuring compliance and equity in policy enforcement across all program sites.
• Assist leadership team and Assistant Director of Enrollment & Marketing to coordinate communication efforts in crises.

Financial Management
• Build and manage the student programs budget, setting program fees and establishing enrollment goals
• Coordinate student billing with CCCU’s finance department which includes, but is not limited to, the collection and approval of fee reductions; negotiating special bill arrangements; and overseeing collections of unpaid invoices.

Oversee day-to-day management of DC Student Programs Office
• Manage day-to-day operations of the DC BestSemester office.
• Supervise Assistant Director of Enrollment & Marketing including holding regular meetings and check ins and provide annual performance review.
• Plan and lead regular student programs staff and strategy meetings.

Job Summary
Serves as the liaison with our partner universities for outbound semester/year exchange students and student teachers including application processing, interviews, registration, course approval, credit substitution, financial processes, housing arrangements abroad, and outreach. Serves as the liaison for international exchange students including admission, application, registration, housing arrangements, airport pick-up, on-site orientation and arrival set-up. Advises students on study abroad programs focusing on exchange, affiliate, and student teaching abroad.

Primary Duties and Responsibilities
1. Manages logistical and academic arrangements for inbound and outbound exchange students, student teachers, and students participating on affiliate programs.

2. Serves as a liaison for USM exchange partnerships. Works with USM faculty and staff in managing these programs; provides necessary promotional/application materials. Maintains exchange program budgets, parity, and agreements.

3. Promotes USM exchange and student teaching programs through campus events and class visits. Assists as necessary with program-wide outreach efforts.

4. Updates Office of Study Abroad website regarding exchange, affiliate and student teaching programs. Maintains applications for inbound and outbound exchange, student teaching, and affiliate programs.

5. Provides support to Office of Study Abroad operations by answering telephones, assisting students, program advising, application processing, assisting with logistical matters, assisting faculty engaged in study abroad and performs other duties as assigned.


About The University of Southern Mississippi
The University of Southern Mississippi (USM) is a comprehensive public research institution delivering transformative programs on campuses in Hattiesburg and Long Beach, at teaching and research sites in central and southern Mississippi, as well as online. Founded in 1910, USM is one of only 130 universities in the nation to earn the Carnegie Classification of Institutions of Higher Education\'s \"R1: Doctoral Universities - Very high research activity\" designation, and its robust research enterprise includes experts in ocean science and engineering, polymer science and engineering, and sport venue safety and security, among others. USM is also one of only 40 institutions in the nation accredited in theatre, art and design, dance and music. As an economic driver, USM generates an annual economic impact of more than $600 million across the state. USM welcomes a diverse student body of approximately 15,000, representing 71 countries, all 50 states, and every county in Mississippi. USM students have collected four Truman Scholarships and 36 National Science Foundation Graduate Research Fellowships, while also leading Mississippi with 24 Goldwater Scholarships, an honor that recognizes the next generation of great research scientists. Home to the Golden Eagles, USM competes in 17 Division I sports sponsored by the National Collegiate Athletic Association (NCAA). For more information, visit www.usm.edu.

As an Affirmative Action/Equal Employment Opportunity employer/Americans with Disabilities Act institution, The University of Southern Mississippi encourages minorities, women, veterans and persons with disabilities to apply.