Milton Bennett and Ida Castiglioni of the Intercultural Development Research Institute profile a brief introduction the Developmental Model of Intercultural Sensitivity.
Dr. Ida Castiglioni is a professor of the sociology of cultural processes in the Department of Sociology and Social Research, University of Milano-Bicocca.
At UMB she designed and teaches the graduate specialization of Intercultural Relations in the Programming and Management of Social Services and Public Policies program. She has also taught in the graduate program of Management and Analysis of Development Projects at the University of Milano, University of Firenze, and Reggio Calabria, and in the Faculty of Medicine at the University of Milano. She graduated summa cum laude with a laurea in Political Science from the University of Milano and holds a Ph.D. in Intercultural Communication from the University of Jyväskylä (Finland). In addition to her work at the university, Dr. Castiglioni is a therapist with a Master Degree in Somatic Psychology and a Certificate in Clinical Counseling. She is an adjunct faculty member of the Institute of Somatic Psychology in Milano (IPSO).
In her intercultural consulting work, Dr. Castiglioni conducts programs for both corporations and public institutions. She has taught in Europe, Africa, the Russian Federation, NIS, and the United States. Her clients include Eni, Boeing Company, Lak Group, Brembo, Aventis Group, the European Commission, and the Chambers of Commerce of Milano and Bologna and many Italian public institutions and socil services. She has been involved in several European Union projects, including the design and facilitation of intercultural training sessions for the Manager’s Training Programme (MTP 1 and 2), the largest internship program ever sponsored by the European Union, which has brought almost 2000 managers from Russia, NIS countries, Ukraine, Kazakhstan, Uzbekistan, Azerbaijan and Mongolia to seven European countries. She has conducted a large research and training project in the development and assessment of intercultural competence for social services and healthcare, sponsored by the Province of Milano.
Dr. Castiglioni has served on the Board of Directors of Sietar Europa (The Society for Intercultural Education, Training and Research) and Sietar Italia. She currently is a founding director of the Intercultural Development Research Institute (IDRI), whose mission is to sponsor new theory and research in intercultural development, to formalize a developmental approach to intercultural adaptation, and to inform public discourse with scientific study of intercultural relations. IDRI operates in the USA and in Italy.
Her most recent book is Constructing intercultural competence in Italian social service and healthcare organization (University of Jyväskylä Press, 2013). Dr. Castiglioni is known for the best seller: La comunicazione interculturale. Competenze e pratiche (Carocci Editore, Roma, 2005), and she has written La differenza c’è. Gestire la diversità nell’organizzazione dei servizi (Franco Angeli, Milano, 2009). She is also the Italian editor of the translated version of Basic Concepts of Intercultural Communication (M.Bennett, (ed)., FrancoAngeli Press, 2002 and its revised edition, Paradigms, Principles, & Practices, 2014) and the author of several articles on intercultural topics in Italian and in English.