Our Staff

Audrey Bistline
Administrative Assistant

717-254-8727 | bistlina@forumea.org
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As The Forum’s Administrative Assistant, Audrey is responsible for supporting office operations and serving as the first point of contact for inquiries and visitors. Audrey was born and raised in Brittany, France. She studied English, Spanish, and contemporary dance before earning a bachelor’s in psychology from the Université de Bretagne Occidentale. Audrey lived the abroad experience by visiting and discovering Polynesia, the West Indies, and the United States all before the age of 25. She has spent the last twelve years living and working in both the United States and France. Prior to joining The Forum, she assisted clients in the travel and tourism industry in the Languedoc Roussillon region of France.

Abraham De La Rosa
Associate Director for Programs and Training

717-245-1031 | delarosa@forumea.org
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Abraham De La Rosa is The Forum’s Associate Director for Programs and Training and his responsibilities include managing The Forum’s Professional Certification Program, Accelerated Residency and workshops; being the staff liaison to several Council working groups; and assisting with the development of new revenue streams and grants. Abe joined The Forum in 2019 with significant professional experience, including five years spent as a program associate and project manager in the Academics Department at IES Abroad, two years as an ESL instructor in Taiwan and France, and three years working with Hope College TRiO Upward Bound. He has a BA in Business Management and French Language from Hope College, and recently graduated from a Fulbright Scholar program which afforded him the opportunity to pursue a Master of Public Administration from the SDA Bocconi School of Management

Amelia Dietrich, Ph.D.
Director for Research and Resources | Managing Editor, Frontiers

717-254-8328 | dietrica@forumea.org
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Digital Badge for Professional Certification in Education AbroadDigital Badge for Competency: Foundations of Good Practice  Digital Badge for Competency: Fundamentals of Student Preparation and Risk Management  Digital Badge for Competency: Principles of Program Development and Administration

Dr. Amelia Dietrich is the Director for Research and Resources at The Forum on Education Abroad and Managing Editor of Frontiers: The Interdisciplinary Journal of Study Abroad. Amelia’s work focuses on The Forum’s research and publishing efforts, including the Insurance Claims Data Project, the Critical Incident Database and the forthcoming Standards in Action book series. She joined The Forum in 2015 through the Mellon/ACLS Public Fellows program. Prior to that, Amelia taught college-level Spanish, led a group of undergraduate students on a research trip to Spain, and investigated bilingualism and second language acquisition. Amelia holds a B.A. in Spanish and Political Science from Moravian College and an M.A. and Ph.D. in Spanish and Language Science from The Pennsylvania State University. As an undergraduate, Amelia studied abroad in Córdoba, Argentina. She is fluent in Spanish and Italian. Amelia is a Certified Professional in Education Abroad.

Elizabeth Frohlich, Ph.D.
Director for Programs and Resources

717-245-1507 | frohlice@forumea.org
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Elizabeth Frohlich serves as Director for Programs and Resources, and is involved in a wide range of projects and initiatives in support of the overall mission of The Forum. She manages the Forum Consulting program and works with the Annual and European Conference Committees, as well as several other working groups and committees. Elizabeth joined The Forum in 2012 through the Mellon/ACLS Public Fellows Program. Previously, she was at Boston University where she gained experience teaching French language, worked with students on-site in France, served as an Academic Affairs Intern at BU Study Abroad, and worked in Admissions. As an undergraduate, she studied abroad in Montpellier, France. Elizabeth holds B.A., M.A., and Ph.D. degrees in French Language and Literature.

Genesis Jardinico
Events Manager

717-245-1031 | jardinig@forumea.org
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Genesis is responsible for planning The Forum’s conferences, events, and meetings, including working with a variety of vendors and event hosts and for all logistical aspects of the organization’s major conferences, multiple smaller events, and associated budgets. Prior to joining the Forum team in June 2021, Genesis was with Association Headquarters, where she was a Meeting Coordinator for organizations like the National Association of Productivity and Organizing Professionals (NAPO) and the Nurses Organization of Veterans Affairs (NOVA). She’s also held roles at the American College of Radiology and iWorkwell, Inc. Genesis earned her B.S. degree in Business Administration with a dual concentration in International Business and Marketing from Drexel University.

Lindsay McCauslin
Director for Membership and Outreach

717-254-8981 | mccausll@forumea.org
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Lindsay McCauslin is The Forum’s Director for Membership and Outreach and is responsible for Forum membership strategy, marketing and communications, and outreach-related activities. Lindsay has previously served The Forum as Associate Director for Membership and Communications and Program and Services Coordinator. Prior to joining The Forum in July 2012, Lindsay worked in the Office of Alumni and Parent Engagement and the Office of Annual Giving at Dickinson College. Lindsay earned her B.A. degree in anthropology from Dickinson College and her M.S. in communications/strategic public relations from Shippensburg University.

Natalie A. Mello
Vice President for Programs, Training and Services

717-462-0411 | mellona@forumea.org
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Natalie A. Mello is the Vice President for Programs, Training and Services. She oversees a range of initiatives that include programs to train members in the Standards of Good Practice though the expansion of workshops, the Critical Incident Database, The Forum’s Professional Certification Program, Standards Institutes, Fireside Dialogues, and other programs. Natalie joined The Forum in 2011 after serving as Director of Global Operations in the Interdisciplinary and Global Studies Division at Worcester Polytechnic Institute (WPI). She also served as an onsite advisor for WPI students as they completed degree-required projects in Venice, Italy; San José, Costa Rica; and Washington, DC. She has been involved with national education abroad organizations for many years, particularly in the area of risk management, and was widely recognized as developing a model for responsible risk management for off-campus experiences. Natalie previously served as the Chair of the Advisory Council for The Forum on Education Abroad, and chaired The Forum’s 2008 Annual Conference as well as co-chaired its first stand-alone Standards of Good Practice Institute in 2011. She contributed to the 2005 edition on NAFSA’s Guide to Education Abroad for Advisers and Administrators. She has also published and presented in the areas of engineering education, education abroad and educational outcomes assessment. Natalie was a member of the NAFSA Trainer Corp, was a mentor in the first NAFSA Academy and sat on the Interassociational Task Force on Health and Safety in Study Abroad. She holds a B.A. in Art from Connecticut College, a Graduate Certificate in Teaching English as a Second Language and a Master of Liberal Arts from Clark University.

Melissa Torres
President & CEO

717-254-8404 | torresme@forumea.org
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Melissa Torres is The Forum’s President and CEO and has two decades of experience in higher education and program development. She previously served as Vice President for Academic Programs at IES Abroad where she supervised 36 international study abroad centers in Asia, Europe and Latin America. Her campus-based experience includes leading a variety of international initiatives for three institutions, including Brown University, University of North Carolina at Chapel Hill and The Ohio State University. She worked as a change management consultant for Accenture, and most recently worked with a variety of colleges and universities to develop innovative, service-learning programs as Vice President of Institutional Relations at Global Vision International. Melissa served as Chair of The Forum’s Outcomes Assessment and Research committee for three years, was a member of NAFSA’s Work, Internships, Volunteering and Research Abroad (WIVRA) subcommittee and a founding member of the Business International Studies Network (BISNet) Business Colloquium. She holds a BA in International Studies from Stonehill College and a Master’s degree in Global Education from The Ohio State University. She speaks Spanish fluently and has studied French, Irish Gaelic and Portuguese.